Front Office Supervisor Hilton Salwa

7 months ago


Doha, Qatar Hilton Full time

Front Office Supervisor| Hilton Salwa

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.

**What will I be doing?**
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

**What are we looking for?**
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- A relevant supervisory/management certificate/diploma or degree

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


  • IT Supervisor

    3 months ago


    Doha, Qatar Hilton Full time

    IT Supervisor - Hilton Salwa An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. **What will I be doing?** As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for...

  • Front Office Manager

    3 months ago


    Doha, Qatar Hilton Full time

    Front Office Manager - Hilton Salwa Beach Resort & Villas A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the...


  • Doha, Qatar Hilton Full time

    Front Office Supervisor A Front Office Supervisor assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Front Office Supervisor, you will assist in daily Front Office operations and work with customers and Guests to serve their...


  • Doha, Qatar Hilton Full time

    Receptionist | Hilton Salwa A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in...

  • Resort Experience

    7 months ago


    Doha, Qatar Hilton Full time

    Resort Experience - Concierge Manager| Hilton Salwa A Resort Experience -Concierge Manager supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience. **What will I be doing?** As a Resort Experience -Concierge Manager, you will supervise the Concierge Team and set the department...


  • Doha, Qatar Hilton Full time

    Spa Therapist | Hilton Salwa A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with...


  • Doha, Qatar Hilton Full time

    Duty Manager|Hilton Salwa A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests,...

  • Front Desk Supervisor

    7 months ago


    Doha, Qatar Hilton Full time

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...


  • Doha, Qatar Hilton Full time

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

  • Handyman Hilton Salwa

    7 months ago


    Doha, Qatar Hilton Full time

    Handyman| Hilton Salwa A Handy Person is responsible carrying out daily maintenance, maintaining stock levels, and ensuring rooms and corridors are in working order to deliver an excellent Guest and Member experience. **What will I be doing?** As Handy Person, you are responsible for carrying out daily bedroom and corridor maintenance to deliver an...

  • Waitress Hilton Salwa

    3 months ago


    Doha, Qatar Hilton Full time

    Waitress | Hilton Salwa A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient...

  • Front Office Intern

    2 months ago


    Doha, Qatar Hilton Full time

    Front Office Intern (Receptionist) - Mandarin/Chinese Speaker An Intern in our Front Office Department provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Intern in our Front Office Department, you will provide reception...


  • Doha, Qatar Hilton Full time

    Director of Front Office A Director of Front Office supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Director of Front Office, you will oversee the Front Office Team which is the main connection between...


  • Doha, Qatar Hilton Full time

    A Director of Front Office supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Director of Front Office, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and...


  • Doha, Qatar Hilton Full time

    Housekeeping Attendant | Hilton Salwa A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. **What will I be doing?** As Housekeeping Attendant, you...


  • Doha, Qatar Hilton Full time

    Engineering Team Leader | Hilton Salwa An Engineering Team Leader is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. **What will I be doing?** As an Engineering Team Leader, you are responsible for all...


  • Doha, Qatar Hilton Full time

    Barista/Bartender| Hilton Salwa A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. **What will I be doing?** A Bartender/Barista will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to...

  • Commis I Hilton Salwa

    6 months ago


    Doha, Qatar Hilton Full time

    Commis I | Hilton Salwa A Commis affects every Guest experience through food production and food presentation at our restaurants, bars, through room service, banquets, and in-hotel cafes. **What will I be doing?** As a Commis, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our...

  • IT Technician

    6 months ago


    Doha, Qatar Hilton Full time

    IT Technician - Female |Hilton Salwa An IT Technician will be responsible for providing guests and users with a high degree of satisfaction, technical expertise and timelines of problem resolution, strong service and effective communication skills are required along with a thorough understanding of desktop software and architecture, audio visual equipment,...


  • Doha, Qatar Hilton Full time

    Kitchen Technician | Hilton Salwa An Engineer/ Kitchen Technician will support the Engineering Team to efficiently maintain all Kitchen hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. **What will I be doing?** As a Kitchen Technician, you are responsible for designing, building, installing, and...