Front Desk Supervisor

2 days ago


Doha, Qatar Hilton Full time

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.

**What will I be doing?**
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

**What are we looking for?**
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- A relevant supervisory/management certificate/diploma or degree

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


  • Front Desk Supervisor

    2 weeks ago


    Doha, Qatar AccorHotel Full time

    Company Description **"Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Doha, Qatar IHG Full time

    **About us** As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...


  • Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24016524 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assistant Front Desk Manager is...


  • Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Rooms - Front Office- Job Type- Full-time Permanent**WHO ARE WE?** **About Rosewood Doha** Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury...


  • Doha, Qatar Chairmen Hotel Full time

    Front Office Supervisor (Locally Available) As a Front Desk Supervisor you are responsible for the operations of Front Office with a primary focus on overall operation at Reception, ensuring end of the day procedures and subsequent reports are completed in an accurate and efficient manner. Must have previous experiences in the Front Office Department...


  • Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**25008663 **Job Category**Rooms & Guest Services Operations **Location**Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** This position that is responsible for leading...

  • Front Desk Manager

    2 weeks ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22216058 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and...


  • Doha, Qatar Crossfit Haya Fitness Gym Full time

    Urgent Hiring! Position: Front Desk Receptionist Employment type: Full time Job Location: Crossfit Haya Fitness Gym, inside Mirqab Mall We are looking for a Receptionist to manage our front desk on a daily basis. **Responsibilities**: - Greet and welcome the clients. - Ensure that reception area is tidy and presentable - Manage and restock all office...

  • Front Desk Agent

    6 days ago


    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Front Desk Agent to work under our reputed client in Qatar. **Minimum requirements**: - 1 to 2 years of relevant experience - Between 20 - 30 years old - Bilingual (English & Arabic) - Transferable visa with a valid QID/ NOC - Salary plus duty meal, accommodation and transporation. **Interested applicants**:forward the CV's through WhatsApp...


  • Doha, Qatar Ultra Cosmetic Medical Center Full time

    Smart Experienced Front Desk staff needed for a reputed Dermatology and Dental Clinic in Doha. Arabic and english language is a must Transferable visa only Good sales skill. Sales incentive apart from regular salary **Salary**: QAR5,500.00 - QAR6,000.00 per month

  • Front Desk Agent

    2 days ago


    Doha, Qatar Millennium Hotel & Millennium Central, Doha Full time

    As a Front Desk Agent for Millennium Central Doha, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate...

  • Front Desk Agent

    5 days ago


    Doha, Qatar Hilton Full time

    Front Desk Agent - Waldorf Astoria Lusail Doha A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. **What will I be doing?** As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...

  • Front Desk Agent

    6 days ago


    Doha, Qatar Hilton Full time

    Front Desk Agent - Waldorf Astoria Lusail Doha A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. **What will I be doing?** As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...

  • Front Desk Executive

    2 weeks ago


    Doha, Qatar JOB HUB GLOBAL Full time

    **Job Title: Front Desk Executive** **Organization: Job Hub Global** **Location: Jaidah Square** **Salary: QAR 2,250** **Working Hours: 9 hours/day, 6 days/week** **Be the Face of Excellence. Join Job Hub Global as a Front Desk Executive!** Are you ready to be the welcoming face and the backbone of our thriving organization? At **Job Hub Global**, we...


  • Doha, Qatar Corp Executive Hotel Doha Suites Full time

    We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. **Responsibilities for Receptionist**: * - Checking guests in and...


  • Doha, Qatar Corp Executive Hotel Doha Suites Full time

    We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. **Responsibilities for Receptionist**: - Checking guests in and out. -...


  • Doha, Qatar Accor HQ Full time

    **Responsibilities**: The Front Office Supervisor is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Reception and all other operating departments, such as Housekeeping and Engineering. - Supervise...

  • Front Desk Agent

    3 days ago


    Doha, Qatar MK re consulting & services Full time

    **Key Responsibilities**: - Welcome guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently. - Handle room reservations and provide information about room features. - Address guest inquiries, concerns, and requests promptly. **Requirements**: - Previous experience in a front desk or customer service...


  • Doha, Qatar Target Fit out Full time

    Job Responsibilities: - Answers phone calls courteously - Guides guests - Handles client complaints - Files documents - Maintains schedules - Receives deliveries. - Responds to customer inquiries. **Front Desk Officer Job Requirements** - Excellent communication skills - Proficiency in computer programs - Planning and organizing abilities - Exceptional...


  • Doha, Qatar The Road Real Estate Full time

    Job Responsibilities: - Answers phone calls courteously - Guides guests and issues guest badges - Handles client complaints - Files documents - Maintains schedules - Plans business travel - Refills office supplies - Receives deliveries. - Responds to customer inquiries. **Front Desk Officer Job Requirements** - Excellent communication skills - Proficiency...