Communication Specialist

5 days ago

Doha, Qatar Qatar Airways Full time

About the role:
We are currently recruiting for Communications Specialist for Customer Contact Centre in Doha, Qatar.

As a Communications Specialist, you will play a vital role in facilitating a transparent and engaging flow of information across our international workforce of over 1800 employees spanning four countries. Your primary responsibility will be to develop, manage, and lead a robust communications framework that efficiently and effectively dispatches updates related to new business requirements, existing policies, and fresh initiatives. You will play a crucial role in maintaining high employee engagement and morale levels.

Specific responsibilities for the role include:

- List the main functions carried out by the role e.g. operational, managerial, etc.
- Under each accountability-heading, list the responsibilities carried out along with the expected outcome.
- Develop, implement, and oversee a robust and comprehensive communication strategy across all layers of the Customer Contact Centre.
- Work closely with different departments to gather the latest updates and translate these into clear, concise, and engaging communications for our employees.
- Coordinate and facilitate large-scale communications, including virtual and in-person meetings, to ensure all employees are well-informed and feel connected to the company's mission.
- Monitor and evaluate the effectiveness of communication strategies and tools, and suggest improvements as necessary.
- Assist in developing and maintaining an internal communication calendar to keep track of scheduled communications and important company events.
- Develop innovative strategies such as recognition programs, interactive sessions, and feedback systems to increase employee engagement and boost morale.

Be part of an extraordinary story:
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

About you:
To be successful in the role, you must have the following qualification and skills:

- Bachelor’s degree (or equivalent) in journalism, English, communications, or related discipline.
- Proven experience in a similar communications role for min 4 years or more, preferably in a multinational or large-scale organization.
- Preferred experience in content management system.
- Exceptional writing and verbal communication skills, with the ability to adapt messages for different audiences.
- Ability to work in a fast-paced environment and manage crises effectively.
- Demonstrate strong organizational skills, interpersonal skills and be able to manage multiple tasks and projects simultaneously.
- Ability to work cross-functionally with diverse teams.
- Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, Communicator, and Outlook.
- A proactive and innovative mindset, with the ability to identify opportunities for improvement and take the initiative to implement change.
- Preferred, working knowledge of photo and video-editing software

About Qatar Airways Group:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply:

  • Digital Marketing

    2 weeks ago

    Doha, Qatar Aigenz Communication & Services Full time

    **Job Title: Digital Marketing & SEO Specialist** We are seeking a dynamic and experienced SEO & Digital Marketing Specialist to join our team. In this role, you will play a crucial part in driving our digital presence, optimizing online strategies, and maximizing brand visibility. **Responsibilities**: **SEO Strategy Development**: - Develop and execute...

  • Communication Specialist

    2 weeks ago

    Doha, Qatar MPH Global Services Full time

    Category: Oil and Gas Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha Our Client is looking for a **Communication Specialist **with the following details: **Location : Doha, Qatar** **Duration : 24 months** **Work Status : Resident, Single** The Communications Specialist is accountable to provide overall day-to-day management and ongoing...

  • Communication Specialist

    2 weeks ago

    Doha, Qatar Brunel Full time

    The Communications Specialist is accountable to provide overall day-to-day management and ongoing development of the COMPANY intranet and website. - The Communications Specialist is responsible for day-to-day operation and management of the COMPANY intranet, as well as managing updates to the COMPANY website. This person is responsible for maintaining...

  • Communication Specialist

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Brunel Full time

    The Communications Specialist is accountable to provide overall day-to-day management and ongoing development of the COMPANY intranet and website. The Communications Specialist is responsible for daytoday operation and management of the COMPANY intranet, as well as managing updates to the COMPANY website. This person is responsible for maintaining standards...

  • Communications Specialist

    1 week ago

    Doha, Qatar Qatargas Operating Full time

    **Job Posting Date**:29 Mar 2024 **Work Location**: Doha, QA **Company**:QatarEnergy LNG **Job Purpose**: - Establish Media Relations & Crisis Communication by developing and implementing corporate communication strategies, tools and PR programmes. **Job Context & Major Challenge(s) - I**: - The role shall be responsible for (1) communication with...

  • Communication Specialist

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar MPH Global Services Full time

    Category: Oil and GasIndustry: Oil & GasCity/Country: Doha, QatarLocation: DohaOur Client is looking for a Communication Specialist with the following details:Location : Doha, QatarDuration : 24 monthsWork Status : Resident, SingleThe Communications Specialist is accountable to provide overall day-to-day management and ongoing development of the COMPANY...

  • Change Communication Specialist

    4 weeks ago

    Doha, Qatar Candidzone Full time

    **Contract: 6 Months ( Extendable Based on the Performance )** **Key Responsibilities**: - Collaborate with cross-functional teams to understand and communicate changes in processes, policies, and initiatives. - Develop clear and compelling communication plans to facilitate smooth transitions during periods of change. - Collaborate with internal...

  • Communications Specialist

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatargas Operating Full time

    Job Posting Date:29 Mar 2024Work Location: Doha, QACompany:QatarEnergy LNGJob Purpose: Establish Media Relations & Crisis Communication by developing and implementing corporate communication strategies, tools and PR programmes.Job Context & Major Challenge(s) - I:The role shall be responsible for (1) communication with multiple media such as publications,...

  • Specialist, Change

    2 months ago

    Doha, Qatar Ooredoo Group of Companies Full time

    Role Overview Ooredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates. The Group's ESS transformation programme must therefore ensure the successful...

  • Specialist, Change and Communication

    3 days ago

    Doha, Qatar Ooredoo Group of Companies Full time

    Role Overview Ooredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates. The Group's ESS transformation programme must therefore ensure the successful...

  • Change Communication Specialist

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Candidzone Full time

    Contract: 6 Months ( Extendable Based on the Performance )Key Responsibilities: Collaborate with crossfunctional teams to understand and communicate changes in processes, policies, and initiatives. Develop clear and compelling communication plans to facilitate smooth transitions during periods of change. Collaborate with internal stakeholders to gather...

  • Public and Community Relations Specialist

    6 days ago

    Doha, Qatar Place Vendome Full time

    Are you passionate about building strong relationships within the community and fostering positive public perceptions? Do you thrive in dynamic environments where creativity meets strategy? Place Vendôme is seeking a dedicated Public and Community Relations Specialist to join our team! As the Public and Community Relations Specialist, you will play a...

  • Specialist, Change and Communication

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Ooredoo Group of Companies Full time

    Role OverviewOoredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates.The Group's ESS transformation programme must therefore ensure the successful delivery...

  • Pr and Communications Specialist

    4 weeks ago

    Doha, Qatar Loft A Full time

    Job Description: We are looking for a passionate and results-driven PR and Communications Specialist to develop and implement comprehensive strategies aimed at enhancing our brand image and reputation. As part of our team, you will be responsible for creating engaging content for press releases, blog posts, social media platforms, and other communication...

  • Public and Community Relations Specialist

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Place Vendôme Qatar Full time

    Are you passionate about building strong relationships within the community and fostering positive public perceptions? Do you thrive in dynamic environments where creativity meets strategy? Place Vendôme is seeking a dedicated Public and Community Relations Specialist to join our teamAs the Public and Community Relations Specialist, you will play a pivotal...

  • Public and Community Relations Specialist

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Place Vendome Full time

    Are you passionate about building strong relationships within the community and fostering positive public perceptions? Do you thrive in dynamic environments where creativity meets strategy? Place Vendôme is seeking a dedicated Public and Community Relations Specialist to join our teamAs the Public and Community Relations Specialist, you will play a pivotal...

  • Pr and Communications Specialist

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Loft A Full time

    Job Description:We are looking for a passionate and results-driven PR and Communications Specialist to develop and implement comprehensive strategies aimed at enhancing our brand image and reputation. As part of our team, you will be responsible for creating engaging content for press releases, blog posts, social media platforms, and other communication...

  • Specialist, Change and Communication

    4 weeks ago

    Doha, Qatar Ooredoo Group of Companies Full time

    Background Ooredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates. The Group’s ESS transformation programme must therefore ensure the successful...

  • Communication Officer

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Adecco Careers Full time

    Communication Officer - Qatari National Only Jobs in Doha, Qatar by Adecco Careers | Communication Officer - Qatari National OnlyAdecco Careers - Doha, Qatar Posted In 27/6/2013 Apply For JobApplicants 3 Views 4688 Job Description Providing support in the planning and implementation of internal and external communications activities through both direct...

  • Specialist, Change and Communication

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Ooredoo Group of Companies Full time

    BackgroundOoredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates.The Group's ESS transformation programme must therefore ensure the successful delivery of...