Resident / Hotel Manager

8 months ago

Doha, Qatar Anantara Full time

Company Description

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorized water sports. Unwind in the Middle East’s only wellness center in a resort setting, spread across lush botanical gardens.

**Job Description**:
As Resident / Hotel Manager you will be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach. Reporting to the General Manager, you will be responsible for the day to day management of the hotel. You will manage, lead and develop your Heads of Department whilst they manage and support their teams ensuring that the highest of standards are delivered and ensuring budgeted profitability achieved.

You will oversee all business areas with an eye for detail. Ensuring brand standards are consistently delivered while utilizing guest feedback to increase performance against KPI’s. You will embrace accountability for delivering the hotel business plan, supporting and enabling the bigger picture whilst ensuring company policies and procedures are adhered to.

The key success to this role is instilling a great team environment, ensuring excellent customer service whilst growing the business.

This is an excellent opportunity to become part of a unique hotel and part of an international company with ambitious growth plans. We invest in quality training, development, and offer benefits and initiatives to ensure we nurture our talented colleagues.

**Qualifications**:

- Previous position as Resident / Hotel Manager in the hospitality industry
- Arabic Language will be an advantage.
- Service focused personality is essential and previous leadership experience required.
- Proven ability to build and maintain good relationships with all stakeholders.
- Communicate thoughts, actions and opportunities clearly with strong networking skills.
- Ability to lead by example, believe in a strong team culture and set the scene for high performance.

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