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Butler
3 weeks ago
**Company Description** Rixos Premium Qetaifan Island North**
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.
**Job Description** Butler**
A butler provides personalized service to guests, ensuring their stay is comfortable and memorable. The butler is responsible for anticipating guest needs, handling requests, and delivering high-quality service that exceeds expectations.
- Provide personalized services such as in-room dining, coordinating spa services, making restaurant reservations, and other requests.
- Handle special requests and arrangements, including surprise amenities, romantic setups, and personalized itineraries.
- Coordinate with other departments to ensure seamless service during events.
- Provide butler service during events, ensuring guests' needs are met.
- Serve meals and beverages in guest rooms or private dining areas.
- Maintain knowledge of the hotel’s menu and wine list to offer recommendations.
- Handle room service orders and ensure timely delivery.
- Assist with booking tickets, making reservations, and other concierge services.
- Create and update guest profiles to ensure personalized service.
- Anticipate and fulfill guests' needs and preferences.
**Qualifications**
- Previous experience as a butler or in a similar role in a luxury hotel.
- A degree or diploma in hospitality management or a related field is preferred.
- Exceptional interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- High level of discretion and professionalism.
- Attention to detail and ability to anticipate guest needs.
- Multilingual abilities are a plus.
**Additional Information
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