Operations Manager

2 weeks ago


Doha, Qatar Al Baladi Group Full time

**RESPONSIBILITIES**
- Responsible for managing and overseeing a diverse portfolio of cross-functional operational initiatives.
- Ensure the efficient and effective day-to-day operational management across all eCommerce offers and processes.
- Engage with, and support, several departments including Order Fulfilment, Stores, Delivery, Customer Care, IT & Financial Services.
- Work with internal and external partners to address issues and concerns and continually look for ways to improve the processes and systems.
- Work with management to develop strategy and long-term planning for the eCommerce operations team.

**Qualifications (Essential)**
- Bachelor’s degree in business, engineering, supply chain or logistics.

**Experience (Essential)**
- 5 + years of relevant work experience; within a similar eCommerce role
- Management experience in operations, preferable in Grocery retail, including positions of leadership.
- Experience in working with or developing eCommerce operations systems.
- Experience working across eCommerce project launches and managing project roll-outs

**Skills**
- Excellent communication skills and ability to build relationships, both internally and externally.
- People management experience and team leadership.
- A track record of analytical thinking.
- Strong problem solving and troubleshooting skills.
- Highly organized with excellent attention to detail.
- End to end process management experience.

**Salary**: QAR20,000.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)


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