Customer Service Representative
4 months ago
**Responsibilities**:
Conduct warm leads calling sessions to provide product & service information to interested customers.
Conduct survey calls to assist with customer satisfaction reports and record customer feedback/complaints.
Present initial financing options based on customer needs.
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams, and dealership management.
**Qualifications**:
Bilingual - fluency in Arabic and English is a **MUST**.
At least one year of previous experience in customer service or matching roles.
Team player attitude.
Prompt and courteous over the phone and in person.
Enthusiastic and pleasing personality.
Must have strong computer skills, in particular MS Excel.
Pay: QAR3,000.00 - QAR4,000.00 per month
**Language**:
- Arabic (required)
Application Deadline: 20/09/2024
Expected Start Date: 01/10/2024
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