Airside Performance Officer I Cc926

1 week ago

Doha, Qatar Qatar Airways Full time

About Role:
As an Airside Performance Officer, you will be responsible to plan, monitor and control the activities relevant to the performance of Airside Operations (including but not limited to Ramp handling, GSE handling, and Turnaround coordination) and any other sections as directed by QAS Management.

You will have to ensure consistent delivery of set standards and service reporting tools and techniques, bringing transparency to operational and process performance with the purpose of delivering enhancements in productivity and quality of the loading teams.

Accountabilities:
Your main responsibilities will be to:

- Monitor any staff performance improvement action plans developed by line management whilst actively participating in such developments.
- Participate in continuous evaluation and improvement programs for staff based on data and field operations or as identified by line management.
- Assist in the implementation of methodology for continuous improvement plans based on data and field observations as instructed by line management.
- Conduct daily checks to monitor the compliance of staff and identify root cause/s for further discussion with line management.
- Analyze and study the root cause(s) of incident(s), accident(s) and service lapse(s), and provide recommendation to assist line management with the design and implementation of solution(s) to ensure continuous improvement.
- Responsible to conduct the compliance checks to be carried out on ramp and ensure that the corrective actions are in place.

Be part of an extraordinary story:
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications

About You:

- High School Qualification with Minimum 4 years of job-related experience
- Sound understanding of the Airside Operational activity of a Ground Handler.
- Experience in performance improvements.
- Excellent Interpersonal skills with the ability to interact, mentor and coach staff and representatives of multi-cultural ethnicities.
- Good command of English language.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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