Customer Care Executive

2 weeks ago


Doha, Qatar CEG International Full time

Answers inquiry by users thru IT Helpdesk call center by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining Call and problem database and is to support and maintain in-house computer systems, desktops, and peripherals as required. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
- University degree in the field of computer science and minimum 3 year’s equivalent work experience preferred.
- Certifications in Microsoft, Linux or Cisco **will be added advantage.**:

- Excellent written and oral proficiency in Arabic and English languages **are mandatory**:

- A Team player and can work under pressure

**PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE IN THIS POSITION.**

**Job Types**: Full-time, Contract



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