Customer Care Representative

6 months ago


Doha, Qatar Robert Walters Full time

KEY RESPONSIBILITIES:

  • Ensure all customer orders, complaints, queries, feedback, and any other tasks are actioned in a timely manner.
  • Answer incoming calls from customers, and internal stakeholders such as Sales Representatives, and support them with a range of enquiries and requirements.
  • Provide administrative support to the wider executive and internal teams such as Sales and Accounts
  • Liaise with key stakeholders such as warehousing and logistics.

KEY REQUIREMENTS:

  • Experience in an Administrative role, using MS Suite
  • Prior experience in hospitality, customer service or other customer-facing roles
  • Exceptional written and verbal communication skills, with a friendly phone manner
  • Ability to work in a fast-paced environment, managing multiple sources of communication, and various tasks simultaneously.


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