Multi Property Learning and Development Manager

3 weeks ago

Doha, Qatar Marriott International, Inc Full time

**Additional Information**
**Job Number**24185291
**Job Category**Human Resources
**Location**JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

**CORE WORK ACTIVITIES**

**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.

**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.

**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** yo

  • Multi-property Learning

    3 days ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23084553 **Job Category** Human Resources **Location** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Monitors compliance of all required training, including...

  • Multi-property Learning

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22154069 **Job Category** Human Resources **Location** Delta Hotels City Center Doha, Umm Arsaan Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training and development...

  • Multi-property Learning and Development Manager

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22135768 **Job Category** Human Resources **Location** The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training and development activities are...

  • Multi Property Learning and Development Manager

    3 hours ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24166558 **Job Category** Human Resources **Location** JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training and...

  • Learning and Development Executive

    1 day ago

    Doha, Qatar MOVENPICK Full time

    **Learning & Devlopment Executive ( Training Executive)** We are looking for an experienced Learning and Development Executive to devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm. Learning...

  • Learning and Development Manager

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24085119 **Job Category** Human Resources **Location** Four Points by Sheraton Doha, Al Diwan Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Additional Information**:This hotel is owned and operated by an independent franchisee, Le Mirage Property...

  • Learning & Development Officer

    5 days ago

    Doha, Qatar Inspire Management Training Center Full time

    Job Summary: Responsible for Learning & Development needs and managing the overall training functions of the property including planning and implementing Learning and Development initiatives for all Associates of the property to meet both objectives and achievement of goals set forth by the Management and Marriott International Main Duties &...

  • Property Consultant

    2 weeks ago

    Doha, Qatar DREAM PROPERTY Full time

    Proven experience in real estate leasing. - Strong communication and negotiation skills. - Excellent interpersonal skills and the ability to build rapport with clients. - Familiarity with local property market trends and regulations. - Self-motivated and target-driven. - Ability to work independently and as part of a team. The responsibilities of Property...

  • Multi-property Director of Finance

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23051926 **Job Category** Finance & Accounting **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the property’s strategic...

  • Learning & Development Manager

    4 weeks ago

    Doha, Qatar WHR Solution Full time

    **About Company**: WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries. **Job Descriptions**: (Doha, Qatar) Looking for a Learning & Development Manager for a 5 star hotel **About the Role**: As Learning & Development Manager, you are responsible for all Human Resources training related...

  • Learning & Development Manager

    3 hours ago

    Doha, Qatar WHR Solution Full time

    **About Company**: WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries. **Job Descriptions**: (Doha, Qatar) Looking for a Learning & Development Manager for a 5 star hotel **About the Role**: As Learning & Development Manager, you are responsible for all Human Resources training related...

  • Learning & Development Officer / Night Manager &

    3 weeks ago

    Doha, Qatar Greentara International Recruitment Services Full time

    Position: Learning & Development Officer Department: Human Resources Reports to: General Manager Job Summary: Responsible for Learning & Development needs and managing the overall training functions of the property including planning and implementing Learning and Development initiatives for all Associates of the property to meet both objectives and...

  • Property Consultant

    5 days ago

    Doha, Qatar Step In Property Full time

    **Location**: Qatar **Experience Level**: Minimum 2 years in the Qatar real estate market **Required Qualifications**: - Demonstrated experience of at least 2 years in the Qatar real estate market. - Valid driving license. - Preferably owns a car. **Company Overview**: STEP IN PROPERTY is a leading real estate firm dedicated to providing exceptional...

  • Property Consultant

    7 days ago

    Doha, Qatar Step In Property Full time

    **Location**: Qatar **Experience Level**: Minimum 2 years in the Qatar real estate market **Required Qualifications**: - Demonstrated experience of at least 2 years in the Qatar real estate market. - Valid driving license. - Preferably owns a car. **Company Overview**: STEP IN PROPERTY is a leading real estate firm dedicated to providing exceptional...

  • Property Consultant

    5 days ago

    Doha, Qatar Step In Property Full time

    **REQUIRED QUALIFICATIONS** Demonstrated experience of at least 2 years in the Qatar real estate market. Valid driving license. Preferably owns a car. **COMPANY OVERVIEW** - **STEP IN PROPERTY**_ is a leading real estate firm dedicated to providing exceptional property solutions in Qatar. With a reputation built on **integrity, professionalism and a...

  • Property Consultant

    7 days ago

    Doha, Qatar Step In Property Full time

    **Location**: Qatar **Experience Level**: Minimum 2 years in the Qatar real estate market **Required Qualifications**: - Demonstrated experience of at least 2 years in the Qatar real estate market. - Valid driving license. - Preferably owns a car. **Company Overview**: STEP IN PROPERTY is a leading real estate firm dedicated to providing exceptional...

  • Relationship Manager

    2 weeks ago

    Doha, Qatar Leading Property Developer Full time

    We are looking to hire in Qatar office of a top property developer a confident, enthusiastic, proactive, and assertive Relationship Manager/ Property Consultant to achieve sales targets on a consistent basis. **Responsibilities**: - The role includes prospecting potential clients, analyzing market trends, intermediate negotiation processes ensuring a fair...

  • Learning and Develpoment Manager

    2 weeks ago

    Doha, Qatar Inspire Management Training Center Full time

    **Job Summary** Responsible for Learning & Development needs and managing the overall training functions of the property including planning and implementing Learning and Development initiatives for all Associates of the property to meet both objectives and achievement of goals set forth by the Management and Marriott International. **Main Duties &...

  • Property Consultant

    2 weeks ago

    Doha, Qatar Step In Property Full time

    **Step In Property** brings over 17 years of Estate experience in the MENA region, Step In Property team of experts is positioned to grow with Qatar's rapidly expanding Real Estate market. **Step In Property **team is built with a commitment to excellence in brokerage services to ensure our Qatari and multinational clients receive outstanding, quality...

  • Property Consultant

    4 weeks ago

    Doha, Qatar Step In Property Full time

    **Step In Property** brings over 17 years of Estate experience in the MENA region, Step In Property team of experts is positioned to grow with Qatar's rapidly expanding Real Estate market. **Step In Property **team is built with a commitment to excellence in brokerage services to ensure our Qatari and multinational clients receive outstanding, quality...