Manager

1 month ago

Doha, Qatar Fork & Knife Hospitality, Restaurant Management & Trading Full time

**Responsibilities**:

- **Operational Management**:

- Oversee daily restaurant operations including opening and closing procedures, ensuring smooth service, and maintaining cleanliness and hygiene standards.
- Manage inventory levels of food, beverages, and supplies, coordinating with suppliers to ensure timely deliveries and minimize waste.
- Implement and enforce restaurant policies and procedures, including health and safety regulations, to maintain compliance and ensure a safe dining environment. **Staff Management**:

- Recruit, train, and supervise restaurant staff to ensure high levels of service and performance.
- Create staff schedules, manage labor costs, and optimize staffing levels to meet business demands while adhering to budgetary constraints.
- Provide ongoing coaching, feedback, and performance evaluations to foster a positive work environment and encourage professional growth. **Customer Service**:

- Lead by example in providing exceptional customer service, greeting guests, taking orders, and assisting with inquiries or special requests.
- Ensure that all guests receive prompt and courteous service, addressing any issues or concerns promptly to enhance the overall dining experience. **Financial Management**:

- Monitor financial performance indicators, such as revenue, expenses, and profitability, analyzing trends and implementing strategies to maximize revenue and minimize costs.
- Prepare and manage budgets, forecasting revenue and expenses, and implementing cost-control measures to achieve financial targets. **Marketing and Promotion**:

- Develop and execute marketing strategies and promotional activities to attract new customers, retain existing ones, and increase restaurant visibility and sales.
- Collaborate with the marketing team to plan and implement advertising campaigns, social media initiatives, and special events to drive traffic and revenue. **Quality Control**:

- Ensure the quality and consistency of food and beverage offerings, working closely with the kitchen and bar staff to maintain high standards and meet customer expectations.
- Conduct regular inspections of the restaurant facilities, equipment, and operations to identify areas for improvement and implement corrective actions as needed. **Business Development**:

- Identify opportunities for business growth and expansion, such as catering services, private events, or partnerships with local businesses, and develop strategies to capitalize on them.
- Stay informed about industry trends, competitor activities, and customer preferences, adapting the restaurant's offerings and services to remain competitive and relevant in the market.

As a Restaurant Manager, you'll play a pivotal role in the success of the standalone restaurant, combining leadership, operational expertise, and customer service skills to create a memorable dining experience for guests while achieving business objectives.

**Preferred Skills & Experience**
- Proven records for effectively managing restaurant operations
- Experienced in HACCP or FAS food standards and quality assurance implementation or related training preferred
- Fine and Casual dining and upmarket restaurant experience
- Experience in Menu Engineering & Design, Business Plan and Planning etc.
- Proven track-records in hospitality industry
- Computer knowledge in Outlook, MS Word and MS Excel
- Excellent written and verbal communication skills as well as strong interpersonal skills
- Managerial skills
- KPI knowledge and implementation
- A tenure of 4-6 years in upscale dining or hotel service environments.
- Established leadership credentials coupled with a flair for service excellence.
- Valid certifications in health and safety standards related to service.
- Mastery over POS and associated service technology.

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of experience do you have in F & B Sector?

**Education**:

- Bachelor's (required)

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