E-commerce Executive
6 days ago
**Company Description**
Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
**Electronic Distribution**
- To implement Hotel long-term Electronic Distribution Strategy working in line with corporate guidelines for Minor hotels or properties as designated.
- To search and select Online Travel Agents to implement SOPs for various International & Regional Online Travel Agents covering commercial terms, top source and guest geography markets, content management procedures, billing & payment information, etc plus tracking procedures and connectivity issues.
- To monitor and report on the hotels’ effective use of electronic distribution tools and procedures in areas of business intelligence to maximize hotel’s competitive advantage in the marketplace.
- Establish reports from OTA’s account mangers quarterly to prepare the document for MHG’s Q-Reviw.
- Monitor all online offerings and comp set regularly.
- Measured on rate parity issues when its alerted by MHG through rate gain and or rate 360.
**Ecommerce**
- Responsible for defining the strategy and execution of ecommerce activities
- Oversee Ecommerce activity including the management of the hotel’s web site and mini-sites in line with corporate guidelines together with marketing.
- Oversee the relation with OTA and the implementation of strategies to maximize the production and revenues.
- Develop measure and optimize ROI on new traffic generating channels.
**Site Development**
- Develop Ecommerce strategies and best practices for the hotel web site such as content management, traffic driving tactics and strategies
- Work closely with Marketing Communication team to maintain relevant and search oriented key words and is up to date and optimized
**Revenue Management**
- Assist the revenue team at each property in maximizing revenue and yield through business trend analysis, highlighting areas of opportunity in Electronic distribution strategies on an on-going basis.
- Monitor and control that the distribution through all channels Distribution strategy and closely monitor business shifts between channels (Channel Management).
- Monitor and control that the Dynamic Pricing Strategies is adhered to and promoted with global and local distribution partners.
**Qualifications**
- Proven background in sales in a 5 stars hotel chain with a minimum of 2 years’ experience.
- Ability to manage the relationship with team members, owners, key corporate and leisure accounts.
- English speaking, understand the local market behavior.
- E commerce related systems literacy.
- Excellent communication skills both verbal and written.
- Strong computer related skills.
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