Tour Consultant

3 weeks ago

Doha, Qatar ZC Consultant Full time

**Duties and Responsibilities**
- Acquire new clients, and offer excellent service to the existing clients
- Assess clients’ needs and preferences to deliver tailored safari travel advice
- Craft detailed travel plans and itineraries that align with the clients’ interests, budget, and schedule.
- Organize travels from beginning to end; handle bookings of safaris, accommodations, transportations, and activities. Ensure all services meet quality standards.
- Maintain clear and active communication with clients before, during, and after their safari to ensure a seamless experience.
- Work with vendors (hotels, lodges, guides, and other service providers) to confirm arrangements and negotiate favorable terms.
- Assist clients in understanding and obtaining necessary travel documents such as visas, vaccinations, and travel insurance.
- Promptly address any issues or complaints that may arise, offering solutions to maintain client satisfaction.
- Maintain up-to-date knowledge of the safari industry, destinations, trends, and company offerings.
- Contribute to sales and marketing efforts to attract new clients, including social media engagement and attending travel shows.
- Solicit client feedback to improve the service offering and address any areas of concern.
- Work with the product development team to develop and grow destinations, products and services to better attract customers and grow the business.

**Keys Skills and Qualifications**
- Exceptional customer service skills and a passion for helping clients create memorable experiences.
- Clear and persuasive verbal and written communication skills.
- Strong organizational and time-management skills, with attention to detail.
- Comprehensive knowledge of safari destinations, wildlife conservation, and local cultures.
- Ability to quickly address and solve problems as they arise.

**Job Type**:Full Time
- **Job Location**:Doha

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