General Manager-al Samriya, Doha, Autograph

6 months ago

Doha, Qatar Marriott International, Inc Full time

**Job Number** 24030251

**Job Category** Property Leadership

**Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major highly preferred; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major highly preferred; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

**CORE WORK ACTIVITIES**

**Hotel Brand Champion**
- Champions the Autograph Collection brand’s service vision for product and service delivery.
- Communicates a clear and consistent message regarding departmental and property goals to produce desired results.
- Makes and executes the necessary decisions to keep property moving forward toward achieving goals.
- Communicates a clear and consistent hotel brand message to employees, property leadership team, and owners.
- Provides inspiration and motivation to achieve operational excellence.
- Represents Autograph Collection and Marriott values in all leadership actions.
- Stays current with industry trends and monitors strengths and weaknesses of competition.

**Business Strategy Development and Execution**
- Develops and executes business plans designed to support the independent hotel brand, maximize customer satisfaction, profitability, and market share.
- Works with Executive Committee to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.
- Aligns property brand business plans with Autograph Collection strategies.
- Explores new business opportunities in local area.
- Measures and evaluates the success of property business strategies (e.g., in terms of customer experience and property performance) and uses this information to inform future business plan enhancements.
- Manages the implementation of a hotel service program with the objective of creating an extraordinary guest experience tailored to an independent-minded traveler.

**Sales and Marketing**
- Works closely with Sales and Marketing team to develop revenue generating strategies for property.
- Identifies new business leads, develops tailored sales approaches to reach niche markets with a preference for independent hotels, and actively pursues leads with Sales and Marketing team.
- Aligns sales and marketing strategies with Autograph Collection strategy and effectively executes against established goals.
- Initiates appropriate proactive independent sales and public relations activities to build awareness and generate demand.

**Business Information Analysis and Revenue Management**
- Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction to proactively address changing market conditions.
- Verifies that property operates within budgetary guidelines and achieves profit margin goals.
- Uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
- Identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
- Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; establishes revenue strategy that supports Autograph Collection brand positioning in local market.
- Promotes demand forecasting and sound revenue practices to maximize yield.

**Customer Relationship Management**
- Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
- Delivers customer service aligned to the Autograph Collection brand strategy throughout the guest experience.
- Promotes employee understanding of expectations and parameters for delivering Lifestyle brand service.
- Reviews guest feedback with leadership team and facilitates appropriate corrective action.
- Uses personal judgment and expertise to develop innovative ways to enhance the customer experience.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Develops creative solutions to overcome obstacles related to continually improving guest satisfaction results.
- Utilizes customer feedback to recognize outstanding

  • General Manager-al Samriya, Doha, Autograph

    5 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24018313 **Job Category** Property Leadership **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **ABOUT THE BRAND** Autograph Collection stands for individuality and against one-size-fits-all...

  • Intern (Al Samriya Doha Autograph Collection)

    5 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24109974 **Job Category** Management Development Programs/Interns **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Build upon your classroom studies through our Hotel Internship Program...

  • Commis Pastry

    6 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23194321 **Job Category** Food and Beverage & Culinary **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare ingredients for cooking, including portioning, chopping, and storing food....

  • Human Resources Generalist

    2 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24171692 **Job Category** Human Resources **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are clean and...

  • Guest Service Intern

    1 month ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24167370 **Job Category**Management Development Programs/Interns **Location**Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Build upon your classroom studies through our Hotel Internship Program opportunities. You...

  • Supervisor-stewards (Al Samriya Autograph

    1 month ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24068914 **Job Category**Food and Beverage & Culinary **Location**Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and...

  • Supervisor-stewards (Al Samriya Autograph

    6 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24068914 **Job Category** Food and Beverage & Culinary **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Direct and assist Stewards in order to make clean up more efficient. Ensure water...

  • Assistant Engineering Manager Al Samriya Autograph

    5 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24091933 **Job Category** Engineering & Facilities **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Install, maintain, perform preventative maintenance on, and recommend replacement of...

  • Human Resources Clerk

    2 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24173908 **Job Category** Human Resources **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company and safety and security policies and procedures, report accidents, injuries, and...

  • Human Resources Executive

    3 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24150685 **Job Category** Human Resources **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Human Resources Coordinator** Follow all company policies and procedures; ensure uniform and personal...

  • Human Resources Executive

    3 months ago

    Doha, Qatar Talent Pal Full time

    **Job Number** 24150685 **Job Category** Human Resources **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Human Resources Coordinator** Follow all company policies and procedures; ensure uniform and personal...

  • HR Executive

    2 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24164928 **Job Category** Human Resources **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and...

  • F&b Captain

    2 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24164685 **Job Category** Food and Beverage & Culinary **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Communicate service needs to chefs and stewards throughout functions. Total charges for...

  • F&b Team Leader

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24195017 **Job Category**Food and Beverage & Culinary **Location**Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask...

  • Chef de Partie Al Samriya Doha Autograph Collection

    5 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24095964 **Job Category** Food and Beverage & Culinary **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare special meals or substitute items. Regulate temperature of ovens, broilers,...

  • Assistant Restaurant Manager

    2 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24167463 **Job Category** Food and Beverage & Culinary **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if applicable....

  • Hvac Technician

    2 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24174586 **Job Category** Engineering & Facilities **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** Y **Position Type** Non-Management *** Respond and attend to guest repair requests. Communicate with guests/customers to resolve...

  • Hvac Technician

    1 month ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24174586 **Job Category**Engineering & Facilities **Location**Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance...

  • Heart of House Specialist

    6 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24098495 **Job Category** Food and Beverage & Culinary **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Utility Cleaners play an important role in support of a number of vital hotel...

  • F&b Service Expert Al Samriya Autograph Collection

    6 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24085650 **Job Category** Food and Beverage & Culinary **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy...