General Manager-al Samriya, Doha, Autograph

2 weeks ago

Doha, Qatar Marriott International, Inc Full time

**Job Number** 24018313

**Job Category** Property Leadership

**Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**ABOUT THE BRAND**

Autograph Collection stands for individuality and against one-size-fits-all travel experiences, a confidante to those seeking hotel experiences that leave a vivid imprint each and every time they travel. Our distinctive Collection of hotels has been hand-selected for their inherent craft, design and authenticity. Ensuring we deliver on our promise of selecting hotels that are truly exactly like nothing else.

**ABOUT THE HOTEL**

Al Samriya, Doha, Autograph Collection Hotel is a collage of treasures that brings together lively stories, historic cultures and natural wonders. Only here can you encounter myths and legends from the past, wander with peacocks, ride with horses, rest with family, or reconnect with friends. Located outside of Doha in Shahaniya area, in the middle of Al Samriya Farm, the hotel is built using raditional materials and masonry, taken from the farm itself. Comprising 60 rooms and 27 villas, a spa and a restaurant, the hotel is a walking distance away from The Sheikh Faisal Bin Qassim Al Thani Museum where guests can enjoy a journey back in history with the museum’s vast collection of different cultures and histories. The resort is also a few steps away from Al Samriya Equestrian Center where guests can ride the beautiful Arabian horses around the farm, take lessons, and enjoy the scenic landscapes.

**ABOUT THE POSITION**

**CORE WORK ACTIVITIES**

**Hotel Brand Champion**
- Champions the Autograph Collection brand’s service vision for product and service delivery.
- Communicates a clear and consistent message regarding departmental and property goals to produce desired results.
- Makes and executes the necessary decisions to keep property moving forward toward achieving goals.
- Communicates a clear and consistent hotel brand message to employees, property leadership team, and owners.
- Provides inspiration and motivation to achieve operational excellence.
- Represents Autograph Collection and Marriott values in all leadership actions.
- Stays current with industry trends and monitors strengths and weaknesses of competition.

**Business Strategy Development and Execution**
- Develops and executes business plans designed to support the independent hotel brand, maximize customer satisfaction, profitability, and market share.
- Works with Executive Committee to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.
- Aligns property brand business plans with Autograph Collection strategies.
- Explores new business opportunities in local area.
- Measures and evaluates the success of property business strategies (e.g., in terms of customer experience and property performance) and uses this information to inform future business plan enhancements.
- Manages the implementation of a hotel service program with the objective of creating an extraordinary guest experience tailored to an independent-minded traveler.

**Sales and Marketing**
- Works closely with Sales and Marketing team to develop revenue generating strategies for property.
- Identifies new business leads, develops tailored sales approaches to reach niche markets with a preference for independent hotels, and actively pursues leads with Sales and Marketing team.
- Aligns sales and marketing strategies with Autograph Collection strategy and effectively executes against established goals.
- Initiates appropriate proactive independent sales and public relations activities to build awareness and generate demand.

**Business Information Analysis and Revenue Management**
- Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction to proactively address changing market conditions.
- Verifies that property operates within budgetary guidelines and achieves profit margin goals.
- Uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
- Identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
- Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; establishes revenue strategy that supports Autograph Collection brand positioning in local market.
- Promotes demand forecasting and sound revenue practices to maximize yield.

**Customer Relationship Management**
- Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
- Delivers customer service aligned to the Autograph Col

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