Call Center Executive

Attending calls from customers professionally and responding to customer inquiries and complaints. - Receiving calls and registering service request. - Handling and resolving customer complaints. - Monitoring open jobs and updating clients regarding open jobs. - Scheduling of repaired unit delivery from workshop to the customer. - Assisting and guiding...

**PLEASE ONLY APPLY IF YOU MEET BELOW REQUIREMENTS.** A proof of previous leadership role and evidence of achievements should be provided. **Availability**: Immediate hire **Employment Type**: Full-time **About the Role**: **Key Responsibilities**: - Lead and oversee the **call center operations**, ensuring efficiency and excellence. - Manage and develop...

**PLEASE DO NOT APPLY IF YOU DO NOT MEET BELOW REQUIREMENTS.** **PLEASE READ CAREFULLY.** **Availability**: Immediate hire **Employment Type**: Full-time **About the Role: PLEASE DO NOT APPLY IF YOU DO NOT MEET ALL REQUIREMENTS** **Key Responsibilities**: - Oversee the daily operations of the call center, ensuring efficient and high-quality service. -...

**Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. - **Training and Development**:Train new hires and provide ongoing coaching...

Hiring Female Call Center Agents for Qatar University: - Must be a graduate of Qatar University - Must have Call Center experience - Must have good communication skills in both Arabic and English - Must have a valid Qatar ID - Must be available to join immediately Application Question(s): - Are you a graduate of Qatar University?

We are hiring Call Center Agents (Arab Nationals) with following requirements - Must have strong communication skills in both English and Arabic. - Must have good customer service skills. - Must have basic banking knowledge. - Age must NOT be more than 35 years. - Must have valid QID - Must be available to join immediately **Experience**: - Call Center: 1...

**Job Overview**: **Responsibilities**: - Answer incoming calls and respond to customer inquiries promptly and professionally. - Provide information about products, services, and company policies to customers. - Assist customers with placing orders, processing payments, and resolving issues. - Follow call scripts and guidelines to ensure consistency and...

Call Center Agent - Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information; confirming pricing. - Informs clients by explaining procedures; answering questions; providing information. -...

**Responsibilities** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - Identify customers’ needs, clarify information and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call center database in a...

About the JobAs a Service Delivery Manager at hravailable, you will play a critical role in driving the success of our call center operations. You will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty, while also leading and managing a team of call center representatives.ResponsibilitiesManage the overall...

Salary offered is QAR 2,500 and free accommodation, food and transport from and to the workplace. - Job involves working in different shifts. - For both Males and Females **Skills Requirements**: - Previous experience in a call center is important - Intermediate command of English language - Essential Good interpersonal skills. **Qualifications**: - High...

**Responsibilities** - Research required information using available resources - Manage and resolve customer complaints - Provide customers with service SLA’s and service information - Enter new staff information into system - Update existing staff information - Identify and escalate priority issues - Route calls to appropriate resource - Follow up when...

We are hiring a Call Center & Marketing Executive for one of our clients in Doha. - Minimum 3-4 years of experience in the market - Bilingual - Age: below 40 - Call center experience required - With a transferable visa and valid QID/ NOC - Residing in Qatar **Job Types**: Full-time, Permanent **Salary**: QAR7,000.00 - QAR8,000.00 per month Ability to...

Call Center Representative responsibilities include: - Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions - Manage large amounts of inbound and outbound calls in a...

**Responsibilities**: - Answering or making calls to customers to receive their orders, learn about and address their needs, complaints, or other issues with our products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening with...

**CALL CENTER AGENT** **Responsibilities**: - Conduct outbound calls to potential customers to promote our products/services and secure sales. - Meet and exceed individual and team sales targets to contribute significantly to the company's revenue growth. - Develop and maintain a strong understanding of our products/services to effectively address customer...

Shall act as a support for the Call Center department by ensuring swift and effective service for tenants’ maintenance related work. Route maintenance related tasks to concern maintenance supervisor. Liaisons between maintenance, tenants and Call Center department. **Call Center Agent Duties**: 1. Shall be responsible for answering the queries of the...

Informs clients by explaining procedures ,answering questions, providing information. - Maintains communication equipment by reporting problems. - Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. - Qualified from approved college. - 3 Years of experience in call center system. - Good...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

**Visa Requirement**: Must have a valid visa (Family/Spouse/Sponsorship) **About the Role**: **Key Responsibilities**: - Handle inbound and outbound calls efficiently while providing outstanding customer service. - Respond to customer inquiries, resolve issues, and escalate complex cases when necessary. - Maintain accurate records of interactions using the...