IT Executive

2 weeks ago

Doha, Qatar MINOR Hotels Full time

**Project Management**:

- Implementation PMS (Opera) system for Hotel Group
- Manage and control the project according to this plan.
- Co-ordinate between Project Director, other internal MIS resources and the vendor to ensure that the hardware requirements are met, network links are acceptable and software installation done correctly and timely.
- Hold a monthly update meeting to communicate the progress to the project sponsors: Hotel IT Director, Project Director
- Have schedule monthly opera audit
- ** General Management**:

- Good knowledge & management in Opera PMS, Micros POS, PBX, Back office and TV systems
- Anticipate and proactively make recommendations to any potential problems with respect to the day-to-day operations of the hotels
- Logging and processing support calls
- installing and configuring computer hardware, software, systems, networks, printers and scanners
- planning and undertaking scheduled maintenance upgrades
- setting up accounts for staff, ensuring that they know how to log in
- solving password problems
- talking to clients and computer users to determine the nature of any problems they encounter
- responding to breakdowns
- investigating, diagnosing and solving computer software and hardware faults
- repairing equipment and replacing parts
- supervising junior engineering and technical staff
- obtaining replacement or specialist components, fixtures or fittings
- checking computer equipment for electrical safety
- maintaining records of software licenses
- managing stocks of equipment, consumables and other supplies
- ** IT Vendors Coordinating**:

- Coordinate with Micros Fidelio Thailand and any other parties such as vendor for hardware and network service providers.
- ** Job Specifications**:

- Computer knowledge: Hardware, Software, Data Base, Networking. Well experienced in systems design, analysis and project implementation.
- Business Knowledge: Hotel property management, Sales and catering functions, equipment maintenance etc.. Good understanding of good central reservation system. General understanding of Back Office modules and interfaces.
- Data Bases: Oracle, MS Access, SQL.
- Network & Technical Skill: Novell Netware, MS 2000/2003, MS Exchange, MS Office, Web Programming Tools, CITRIX Thin-client and Terminal Services architecture

**Qualifications**:

- With 2 to 5 years of experience in the same field
- With good English communication skills
- With good technical skills
- Ability to handle pressure at work
- Ability to multi-task

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