Solution Architect

4 months ago

Doha, Qatar Qatar Airways Full time

**About the role**

In this role you will be responsible for leading Microsoft Dynamics Customer Service Application, providing functional and technical solutions. You will lead, mentor and coach a team of technical leads & Software Engineers and also key activities involved creating solution architecture blueprints for the assigned system, work program prioritization, define standards for design and development, review requirements, including Non-functional requirements, solution review and risk management across projects/programs, to ensure timely delivery with quality and within budget. We need your experience in driving innovation to ensure that systems drive value to the business and customers.

**Responsibilities**
- Drive Microsoft Dynamics Customer Service Application implementations through all project phases, including discovery, definition, build, test, and deploy.
- Responsible to design innovative and practical end-to-end technical solution of Microsoft Dynamics Customer Service Application, in line with the business strategy and objectives of the LOB.
- Collaborate with Solution Architects from other LOBs to identify synergies in solutions and to adopt and standardize common tools and technologies across organization
- Provide technical mentoring to the technical leads and review / contribute to the artefacts delivered, including Technical Architecture, Functional and Non-functional requirements, Interface specifications and solution design documents.
- Manage and drive continuous development of industry-specific accelerators (templates, best practices, automation tools) for faster delivery.
- Interact regularly with business units to determine their needs and to develop plans for improving delivery.
- Implement automation to improve monitoring, reporting and continuous improvement of Production systems.
- Facilitate the definition of project goals, tasks and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project progress.
- Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt.
- Drive innovation, to ensure that solutions drive value to the business and customers
- Ensure system designs are manageable, maintainable, scalable, resilient, sustainable, cost effective whilst addressing business requirements.
- Lead root cause analysis of reported critical incidents in operational production systems and recommend/ ensure implementation of effective preventive actions to avoid repetition
- Anticipate project issues and risks before they occur, and work with the team to identify and implement solutions or mitigations with relevant stakeholders

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
**Skills***
- 10+ years of professional experience in IT industry.
- 7+ years of experience implementing and managing Customer Service Application solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365).
- Very strong hands-on experience in Microsoft technologies like C#, SQL, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow).
- Must have experience with full life-cycle implementation of Dynamics 365 - Customer Service Application.
- Knowledge of DevOps, DevSecOps methodologies and Software Quality Assurance processes;
- Expertise in area(s) of Solution Architecture, Enterprise Integration patterns and software design and development
- Ability to create system roadmaps based on business goals.
- Must have good analytical and problem-solving skills and ability to troubleshoot and solve problems
- Ability to foster teamwork among team members.
- Ability to lead a diverse group of project stakeholders and members towards successful delivery of a project.
- Excellent interpersonal communication and organizational skills.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time

  • Solution Architect

    3 months ago

    Doha, Qatar Zero one business solution Full time

    **Role Purpose**: The Solution Architect is responsible for designing and overseeing the implementation of complex technology solutions within an organization. This role entails ensuring that technology solutions align with business needs, are scalable and sustainable, and adhere to the highest standards of quality and security. The primary purpose of the...

  • Solutions Architect

    5 months ago

    Doha, Qatar Virtusa Full time

    The ideal candidate will have a rich experience in digital technologies, and have a proven track record of building global solutions in the banking space.The Solutions Architect will be responsible for providing modern architecture (API, Microservice, Domain Driven Design) tools and technologies, and driving the end-to-end solution.The Solutions Architect...

  • IT Solution Architect

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    About the RoleWe are seeking a highly skilled Solutions Architect to join our team at Qatar Airways. As a key member of our IT department, you will play a crucial role in designing and implementing IT solutions that meet the business requirements of our organization.Key ResponsibilitiesDevelop solution architecture blueprints for assigned systems, ensuring...

  • Azure Cloud Solution Architect

    4 months ago

    Doha, Qatar Mekdam Technical Services Full time

    **Position 01: Google Cloud Platform (GCP) Cloud Solution Architect** - Minimum 10 years of related work experience in Leading Solution Architect role for Service Provider. **Position 02: Microsoft Azure Cloud Solution Architect** **Position 03: Enterprise Solution Architect** **Certifications**: - Azure Certified Solution Architect - Google Professional...

  • Technical Solution Architect

    3 months ago

    Doha, Qatar Al Adyat consultancy Full time

    **Technical Solution Architect** Location: Onsite at Client Location **Position Overview**: **Responsibilities**: **Conduct Business and Functional Scoping Sessions**: - Collaborate with key business stakeholders to understand their requirements and needs regarding the modules and integration within the ERP system. - Facilitate scoping sessions to gather...

  • ServiceNow Solutions Architect

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Virtusa Full time

    ServiceNow Architect Job DescriptionAt Virtusa, we're seeking a skilled ServiceNow Architect to join our team. As a key member of our ServiceNow practice, you'll work closely with clients and stakeholders to understand their business needs and design and architect ServiceNow solutions that align with their requirements and best practices.Key...

  • Integration Solutions Architect

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Integration Solutions ArchitectAt Energy Jobline, we're seeking a skilled Integration Solutions Architect to join our team. As an Integration Solutions Architect, you will be responsible for conducting comprehensive impact analyses to assess the implications of integration solutions on our organization's operations, systems, and processes.Key...

  • Digital Solutions Architect

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full time

    Digital Solutions Architect ========================= We are seeking a highly skilled and experienced Digital Solutions Architect to lead our digital transformation programs in Global Manufacturing Excellence (GME), Saudi Aramco's Center of Excellence for the global downstream portfolio. **Key Responsibilities:** * Lead the ideation, introduction,...

  • ERP Solution Architect

    4 months ago

    Doha, Qatar Halian International Full time

    Location: Qatar, Doha - Onsite requirement Contract Duration: 6 months with possibility of extension Availability: Immediately Available or 2 week notice max Company Overview: My client is a leading provider of innovative IT solutions, dedicated to delivering exceptional services to their clients globally. We are currently seeking an ERP Solutions...

  • Digital Solutions Architect

    4 months ago

    Doha, Qatar Energy Jobline Full time

    We are seeking a highly skilled and experienced Digital Solution Architect to join our team in Global Manufacturing Excellence (GME), Saudi Aramco’s Center of Excellence for the global downstream portfolio.As a Digital Solutions Architect your key responsibilities include leading the Global Manufacturing Excellence Digital Transformation programs...

  • Solution Architect

    4 months ago

    Doha, Qatar Tridy Consultancy For Talent Services Full time

    **Tridy Consultancy & Talent Services is hiring for Solution Architect for Doha ,Qatar** As a Solution Architect, you will play a pivotal role in shaping the technical direction and ensuring the successful delivery of our projects. You will collaborate closely with cross-functional teams, including developers, engineers, and project managers, to design and...

  • IT Solutions Architect

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Ecolab Full time

    Job SummaryAs a key member of the Ecolab team, the Salesforce Associate Architect will play a crucial role in designing and developing IT architecture solutions that align with the company's business objectives. This position requires a strong understanding of enterprise architecture principles and the ability to analyze complex business problems to develop...

  • Business Solutions Architect

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Virtusa Full time

    Business Solutions ArchitectVirtusa is seeking a skilled Business Solutions Architect to collaborate with technology teams and design solutions that meet business needs.Key Responsibilities:Solution Design: Collaborate with technology teams to design solutions that meet business needs.Stakeholder Communication: Serve as a liaison between business...

  • Solution Architect Telecom

    4 months ago

    Doha, Qatar Precision Hire Solution Full time

    Nair Systems is currently looking for Solution Architect Digital Domain for our Qatar operations with the following terms & conditions.Minimum Experience and Essential KnowledgeMinimum 15 years of work experience of which minimum 10 years in the Technology Solution & Architecture Domain Digital / BSS area FocusMinimum 5 years of qualified experience on the...

  • Cloud Solution Architect

    3 months ago

    Doha, Qatar Candidzone Full time

    We are hiring for **Cloud Solution Architect** **Responsibilities**: - Experience of running a PMO responsible for multiple, complex projects. - Bachelor’s degree in IT. - A Project or Program Management qualification (e.g., **Azure, Google, AWS, Oracle Certifications**). - Must have valid QID and NOC. Application Question(s): - Are you currently...

  • ServiceNow Solutions Architect

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Virtusa Full time

    ServiceNow Architect Job DescriptionAt Virtusa, we're seeking a skilled ServiceNow Architect to join our team. As a key member of our ServiceNow practice, you'll play a crucial role in designing and implementing ServiceNow solutions that meet our clients' business needs.Key Responsibilities:Requirement Gathering and Analysis: Collaborate with clients and...

  • ServiceNow Solutions Architect

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Virtusa Full time

    Job SummaryVirtusa is seeking a highly skilled ServiceNow Solutions Architect to join our team. As a key member of our ServiceNow practice, you will be responsible for designing and architecting ServiceNow solutions that meet the business needs of our clients.Key ResponsibilitiesWork closely with clients and stakeholders to understand their business...

  • Solutions Architect

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    {"About the role": "As a Solutions Architect at Qatar Airways, you will play a key role in designing and implementing IT solutions that meet the business requirements of our organization. Your primary responsibility will be to create solution architecture blueprints for assigned systems, prioritize work programs, define design and development standards,...

  • ServiceNow Solutions Architect

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Virtusa Full time

    ServiceNow Architect Job DescriptionAt Virtusa, we're seeking a skilled ServiceNow Architect to join our team. As a key member of our ServiceNow practice, you'll play a crucial role in designing and implementing innovative solutions that drive business value for our clients.Key Responsibilities:Requirement Gathering and Analysis: Collaborate with clients and...

  • Senior Software Architect

    3 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Al jazeera Architect Full time

    Job SummaryAl Jazeera Architect is seeking a highly skilled Senior Software Architect to join our team. As a key member of our software development team, you will be responsible for designing, developing, and deploying enterprise solutions for corporate applications, portals, and business services.Key ResponsibilitiesDesign and DevelopmentDevelop custom...