Pre-sales Solutions Architect
5 hours ago
Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa.
For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment.
We’re looking for passionate, self-motivated, and creative team players who want to work hard and be rewarded. If this sounds like you, we’d like to hear from you.
**WHAT CAN MEEZA OFFER YOU?**
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- **MEEZA is committed to providing thought leadership that will enable our employees to be involved in bringing global firsts to the market.**
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- **MEEZA is one of the fastest growing technology companies in the Middle East which means an exciting and rewarding work environment for our employees.**
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- **MEEZA is playing a key role in the transformation of Qatar into a knowledge-based society which means our employees can make a real impact.**
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- **MEEZA is committed to developing our team; we provide opportunities to develop your skills, further your career and achieve your goals.**
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- **MEEZA is not just about hard work; the company remains true to its entrepreneurial roots and has a young and passionate team that is just as devoted to having fun as they are to delivering service excellence.**
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- **MEEZA offers market-leading benefits packages.**
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**IMPORTANT STEPS TO FOLLOW**:
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The primary responsibilities of the **Pre-Sales Solutions Architect**
- Gather business requirements and formalize services/solutions requests
- Independently conduct small to medium engagements with clients
- Maintain current knowledge of the entire MEEZA portfolio
- Assist in the development of standard reusable MEEZA “productized” consulting service offerings, including definition of tasks, deliverables, and standard estimates
- Work with sales and clients to define business/technical requirements and then propose solutions, based on MEEZA solutions/services that meet those requirements and fit within MEEZA’s Portfolio
- Answer client questions about MEEZA services and technical facilities in a succinct and coherent way.
- Write technical proposals to meet client requirements, which should include hardware and some software specifications, some networking components, service planning and definition, diagrams, and pricing suggestions.
- Hand off projects to the MEEZA technical team, with sufficient technical detail about the client’s agreed service.
- To be aware of and comply with company and statutory requirements regarding health, safety, fire, and hygiene.
- Provides technical assistance and guidance during the sales process by identifying client requirements, consulting with technical colleagues, and supporting account managers and bid managers on proposal activities. Additionally, the Pre-Sales Engineer helps to develop the technical capability of MEEZA’s sales teams through coaching and training.
- Provides clients technical leadership in conceptualisation, design, modelling, installation, configuration, and implementation of MEEZA’s products and technologies. The position requires the ability to deliver proposals based on standard services.
- Understand the technical risks associated with each aspect of the service and ensure these are mitigated in the design.
- Liaise with 3rd Party suppliers and other partners when and where required to meet customer requirements.
Knowledge, Skills & Experience
**Knowledge and Skills**:
- A minimum of 5 years’ experience in a technical support or engineering-related role working with a wide variety of network and server technologies.
- Work on own initiative and under pressure with a strong ability to prioritize.
- Experience of working within a sales environment.
- Experience with modern software development methodologies, with emphasis on software and hardware architecture, and infrastructure design and development
- Familiarity with systems management concepts, processes, and standards (e.g., SNMP); capacity/performance management and tuning; and storage and network management
- Understanding of modern IT production datacentre hosting operations
- Good understanding of hardware technologies such as Hyper-converged and converged infrastructure technologies, Storage technologies, and backup technologies
**Education**:
- Bachelor’s degree in computer science or IT equivalent degree
- 8+ years of practical hands-on experience, with a minimum of 3 years in a supporting sales role
- Excellent interpersonal skills as well as written/oral communications skills are essential
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