Pre-sales Solutions Architect

4 weeks ago

Doha, Qatar MEEZA Full time

Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa.

For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment.

We’re looking for passionate, self-motivated, and creative team players who want to work hard and be rewarded. If this sounds like you, we’d like to hear from you.

**WHAT CAN MEEZA OFFER YOU?**
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- **MEEZA is committed to providing thought leadership that will enable our employees to be involved in bringing global firsts to the market.**
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- **MEEZA is one of the fastest growing technology companies in the Middle East which means an exciting and rewarding work environment for our employees.**
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- **MEEZA is playing a key role in the transformation of Qatar into a knowledge-based society which means our employees can make a real impact.**
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- **MEEZA is committed to developing our team; we provide opportunities to develop your skills, further your career and achieve your goals.**
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- **MEEZA is not just about hard work; the company remains true to its entrepreneurial roots and has a young and passionate team that is just as devoted to having fun as they are to delivering service excellence.**
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- **MEEZA offers market-leading benefits packages.**
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**IMPORTANT STEPS TO FOLLOW**:
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The primary responsibilities of the **Pre-Sales Solutions Architect**
- Gather business requirements and formalize services/solutions requests
- Independently conduct small to medium engagements with clients
- Maintain current knowledge of the entire MEEZA portfolio
- Assist in the development of standard reusable MEEZA “productized” consulting service offerings, including definition of tasks, deliverables, and standard estimates
- Work with sales and clients to define business/technical requirements and then propose solutions, based on MEEZA solutions/services that meet those requirements and fit within MEEZA’s Portfolio
- Answer client questions about MEEZA services and technical facilities in a succinct and coherent way.
- Write technical proposals to meet client requirements, which should include hardware and some software specifications, some networking components, service planning and definition, diagrams, and pricing suggestions.
- Hand off projects to the MEEZA technical team, with sufficient technical detail about the client’s agreed service.
- To be aware of and comply with company and statutory requirements regarding health, safety, fire, and hygiene.
- Provides technical assistance and guidance during the sales process by identifying client requirements, consulting with technical colleagues, and supporting account managers and bid managers on proposal activities. Additionally, the Pre-Sales Engineer helps to develop the technical capability of MEEZA’s sales teams through coaching and training.
- Provides clients technical leadership in conceptualisation, design, modelling, installation, configuration, and implementation of MEEZA’s products and technologies. The position requires the ability to deliver proposals based on standard services.
- Understand the technical risks associated with each aspect of the service and ensure these are mitigated in the design.
- Liaise with 3rd Party suppliers and other partners when and where required to meet customer requirements.

Knowledge, Skills & Experience

**Knowledge and Skills**:

- A minimum of 5 years’ experience in a technical support or engineering-related role working with a wide variety of network and server technologies.
- Work on own initiative and under pressure with a strong ability to prioritize.
- Experience of working within a sales environment.
- Experience with modern software development methodologies, with emphasis on software and hardware architecture, and infrastructure design and development
- Familiarity with systems management concepts, processes, and standards (e.g., SNMP); capacity/performance management and tuning; and storage and network management
- Understanding of modern IT production datacentre hosting operations
- Good understanding of hardware technologies such as Hyper-converged and converged infrastructure technologies, Storage technologies, and backup technologies

**Education**:

- Bachelor’s degree in computer science or IT equivalent degree
- 8+ years of practical hands-on experience, with a minimum of 3 years in a supporting sales role
- Excellent interpersonal skills as well as written/oral communications skills are essential

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