Quality Assurance Team Leader

2 weeks ago

Doha, Qatar Qatar Airways Full time

As Quality Assurance Team Leader, you will be responsible to monitor the Quality management system, HACCP (Hazard Analysis Critical Control Points) standards of the unit. Verification of process and procedures to ensure safe food practices are followed.

Accountabilities:

- Responsible to ensure timely and regular collection and filing of HACCP (Hazard Analysis Critical Control Points) records by QA Assistant.
- Assist in collection of valuable records and data during investigation into an alleged customer complaint.
- Collection of VR (Voyage Report) samples and communicating to respective internal or external customers.
- Raise non-conformance in JDE (JD Edwards software) system on alleged FOB (Foreign Object) or quality issues related to suppliers.
- Follow up and verify established or set quality standards.
- Identify deviation in set SOP (Standard Operating Procedure) and defined process.
- Escalate issues to department by raising Non-conformance; create awareness through Tool box training.
- Conduct verification and validation of sanitation and food safety procedures.
- Verification of all CCP (Critical Control Point) and necessary documentation.
- Evaluation of Quality management system through sensory and organoleptic test,
- Follow up on all Non-conformance raised to ensure corrective action is implemented.
- Assist in internal and external supplier audit.
- Will immediately communicate with concerned section on the issue for awareness.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

**Qualifications**:

- Vocational Qualification / Diploma or Equivalent or Bachelor's Degree
- Minimum 2 years of relevant experience, preferably within multinational company or International Flight catering company.
- Ability to understand current process and identify areas of improvement
- Skilled in drafting audit report and recommending corrective action
- Knowledge of HACCP, Food Safety Management system
- Good communication skills (verbal and written)

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

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