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Hostess (Reception)
3 weeks ago
**Role Description**:
Welcomes guests as they arrive, manages reservations, and ensures efficient seating arrangements. Provides a warm and friendly atmosphere for customers. The hostess also gives guests their menus and shows them to their seat.
**Responsibilities**:
- Managing bookings, either in person, over the phone, or online.
- Engaging with guests to ensure the quality of food and customer service.
- Responding to client complaints and helping to resolve those complaints.
- Answering phone calls and taking guest reservations.
- Assisting with the opening and closing of the restaurant.
- Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding.
- Helping out other staff members as needed during your shift.
- You’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
**Requirements**:
- Minimum 2 years of experience in the respective position is preferred.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure in a fast-paced environment.
- Strong customer service orientation.
- Attention to detail and a positive attitude.
**Job Types**: Full-time, Permanent
**Experience**:
- Hostess (Reception): 2 years (preferred)
**Language**:
- English (preferred)
Application Deadline: 04/04/2024
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