Cafe Supervisor
5 months ago
Greet and assist customers in a friendly and professional manner.
- Handle customer inquiries, complaints, and feedback effectively.
- Ensure that customers have a positive dining experience.
- **Staff management**:
- Recruit, train, and supervise cafe staff, including servers, baristas, and kitchen staff.
- Create work schedules and assign tasks to staff members.
- Monitor staff performance and provide feedback and coaching when necessary.
- Ensure that staff follows health and safety regulations and food handling guidelines.
- **Inventory and Stock Control**:
- Manage cafe inventory, including ordering and replenishing supplies.
- Monitor stock levels to prevent shortages or wastage.
- Oversee the rotation of perishable goods and maintain freshness standards.
- **Menu Management**:
- Collaborate with the cafe management to develop and update the menu.
- Ensure that menu items are prepared and presented according to established standards.
- Monitor customer preferences and provide input for menu changes.
- **Financial Management**:
- Keep track of daily sales and expenses
- Prepare and manage the cafe's budget
- Implement cost-saving measures while maintaining quality
- **Quality Control**:
- Ensure that food and beverages meet quality and safety standards
- Monitor the cleanliness and organization of the cafe
- Conduct regular inspections to maintain hygiene and cleanliness
- **Marketing and Promotion**:
- Assist in marketing efforts to attract and retain customers.
- Participate in planning and executing promotional events and special offers.
- Engage with customers on social media and respond to online reviews.
- **Team Leadership**:
- Lead by example and foster a positive work environment.
- Motivate and inspire staff to provide excellent service.
- Encourage teamwork and effective communication among employees.
- **Administrative Tasks**:
- Complete administrative duties such as payroll, scheduling, and reporting.
- Maintain records of sales, expenses, and inventory levels.
- **Training and Development**:
- Provide training to new employees and ongoing development for existing staff.
- Ensure that employees are knowledgeable about menu items and customer service standards.
**Salary**: From QAR3,000.00 per month
Ability to Commute:
- Doha (required)
Ability to Relocate:
- Doha: Relocate before starting work (required)
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