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Social Media Marketing

4 weeks ago

Doha, Qatar Ancilla Hospitality & Cleaning Services Full time

Providing information about services.
- Resolving customer complaints and issues.
- Investigating and resolving customer problems.
- Escalating issues to higher levels when necessary.
- Developing a deep understanding of our services.
- Providing product recommendations and information.
- Keeping accurate records of customer interactions.
- Updating customer profiles and databases.
- Writing and editing marketing materials.
- Developing content for social media, websites, and other platforms.
- Managing social media accounts.
- Engaging with followers and responding to comments.
- Assisting in the planning and execution of marketing campaigns.
- Monitoring and analyzing campaign performance.
- Conducting research on industry trends and competitors.
- Analyzing customer preferences and behavior.
- Gathering and analyzing customer feedback.
- Using feedback to improve marketing strategies.

Pay: QAR2,500.00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- Customer Service: 1 year (required)
- Marketing: 1 year (required)

**Language**:

- Arabic (preferred)
- English (preferred)

License/Certification:

- QID (required)