Restaurant Supervisor

2 weeks ago

Doha, Qatar HK Trading and Restaurant Solutions Co. Full time

Position**:Restaurant Supervisor**

Monthly Salary**:From QAR 5,000 **(Full Package / All in)

**Overview**: As a Restaurant Supervisor, you will be a key member of our restaurant management team, playing a crucial role in ensuring the smooth and efficient operations of our dining establishment. Your primary responsibility will be to oversee the front-of-house staff and guest services, providing leadership, support, and exceptional customer service. You will work closely with the management team to maintain high-quality standards, create a positive dining experience for our guests, and contribute to the overall success of the restaurant.

**Responsibilities**:
Team Leadership and Training:

- Supervise and coordinate the activities of the front-of-house staff, including servers, hosts, and support personnel.
- Assist in recruiting and training new team members, ensuring they are well-equipped to deliver excellent service.
- Provide guidance and mentorship to the staff, fostering a cohesive and motivated team environment.

Customer Service Excellence:

- Lead by example, demonstrating exceptional customer service skills and maintaining a welcoming atmosphere for guests.
- Address guest inquiries, concerns, and complaints professionally and promptly, striving to resolve issues to their satisfaction.
- Ensure that the restaurant team delivers a memorable dining experience to all customers.

Operations Management:

- Assist in managing the day-to-day operations of the restaurant, including opening and closing procedures.
- Collaborate with the kitchen staff to ensure efficient food preparation and timely service.
- Monitor food quality, presentation, and service to uphold consistent standards.

Health and Safety Compliance:

- Ensure that all health and safety regulations are strictly adhered to by the restaurant staff.
- Maintain a clean and organized dining area, enforcing sanitation and hygiene practices.

Supporting Financial Goals:

- Assist in monitoring sales performance, guest counts, and customer feedback to contribute to financial targets.
- Implement cost-control measures to optimize operational efficiency without compromising service quality.

Assisting with Training and Development:

- Support the management team in implementing training programs for staff to enhance their skills and knowledge.
- Offer feedback and suggestions for improvements to enhance overall staff performance.

Handling Shift Management:

- Oversee the smooth operation of the restaurant during scheduled shifts.
- Manage staff scheduling to ensure adequate coverage while controlling labor costs.

**Qualifications**:

- Previous experience in a supervisory or leadership role within the restaurant or hospitality industry.
- Exceptional customer service and communication skills to interact effectively with guests and team members.
- Strong leadership abilities, with the capacity to motivate and guide the front-of-house staff.
- In-depth knowledge of restaurant operations, including service standards and procedures.
- Detail-oriented and organized with the ability to handle multiple tasks simultaneously.
- Flexibility to work during peak business hours, evenings, weekends, and holidays as required.

Join our team as a Restaurant Supervisor and help create an exceptional dining experience for our guests. Your leadership and dedication will be instrumental in maintaining the restaurant's high standards and ensuring a welcoming atmosphere for all who visit us.

Application Question(s):

- IMPORTANT: Please make sure to answer all the the pre-screening questions below. Applications with incomplete answers and CVs without photo are automatically rejected. This recruitment campaign is for Qatar residents only. Applications from outside of Qatar will not be accepted, unless otherwise stated.
- In which country are you currently located?
- Which country are you from? (Nationality)
- What is your age right now?
- Do you have a valid Qatar ID?
- Have you been interviewed by our company before? Yes or No? PREVIOUSLY INTERVIEWED APPLICANTS NEED NOT APPLY AGAIN.
- Have you read the minimum requirement and salary details that we are offering for this role? Yes or No?
- If selected for this role, how soon can you join our company after signing an offer letter? Give number of days.
- Did you work as a Restaurant Supervisor before? Yes or No? If Yes, in which country and what is the name of the restaurant.

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