Social Media Moderator
1 week ago
**Social Media Moderator Job Duties**
- Reviewing comments to ensure they are appropriate before allowing them to be published on the site
- Responding to user comments and questions about topics relevant to the website
- Monitoring social media platforms for breaking news stories and publishing relevant content on the company’s website
- Monitoring web statistics such as unique visitors, page views, and repeat visitors to help determine advertising effectiveness
- Posting new content on social media sites such as Facebook, Twitter, Instagram, or other sites as needed
- Posting interesting articles or blog posts that are relevant to the company’s products or services
- Participating in online conversations with customers or potential customers through social media channels such as Facebook and Twitter
- Scheduling posts on social media sites to increase exposure to target audiences
- Coordinating with marketing teams to develop strategies for engaging users with content on social media sites
**Required Skills and Qualifications**
- 2+ years experience in customer service, social media, or similar field
- Exceptional written and verbal communication skills
- Proven ability to stay calm and professional under pressure
- Excellent organizational skills and multitasking ability
- Proficient in Microsoft Office, with aptitude to learn new software and systems
- Previous experience moderating online forums or social media platforms
- Working knowledge of HTML, CSS, and other web programming languages
- Familiarity with popular social media platforms, including Facebook, Twitter, Snapchat, and Instagram
- Experience developing and implementing community guidelines
**Job Types**: Full-time, Contract
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
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