Fine Dining Restaurant Supervisor

7 months ago

Doha, Qatar West Walk Full time

Job Description**:Restaurant Team Leader OR Restaurant Supervisor**

Monthly Salary: Team Leader - **QAR 2,800**; Supervisor - **QAR 3,500**
- ++ Plus FREE transportation and shared accommodation_

**Job Overview**:We are seeking a dynamic and customer service oriented Restaurant Supervisor to join our team and oversee the efficient operations of our restaurant. As a supervisor, you will play a crucial role in ensuring the smooth functioning of the restaurant by supervising and coordinating the activities of the staff, maintaining high standards of service, and cultivating a positive work environment. Your leadership skills, strong organizational abilities, and excellent communication will be essential in driving the success of our establishment.

**Responsibilities**:

- Lead and motivate a team of restaurant staff, including servers, bartenders, hosts, and support staff, ensuring they deliver exceptional service and adhere to established guidelines and standards.
- Coordinate daily operations, including opening and closing procedures, staff scheduling, and ensuring adequate staffing levels to meet customer demand.
- Provide clear direction and assign tasks to team members, ensuring efficient workflow and prompt execution of duties.
- Train and onboard new employees, ensuring they are knowledgeable about the menu, service standards, and restaurant policies.
- Monitor staff performance, providing constructive feedback, coaching, and ongoing training to enhance their skills and professional development.
- Conduct regular staff meetings to communicate updates, share feedback, and foster a positive and collaborative work environment.
- Oversee the guest experience, ensuring prompt and courteous service, addressing any customer concerns or issues promptly and professionally.
- Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and special dietary considerations, to assist with customer inquiries and provide recommendations.
- Collaborate closely with the kitchen staff to ensure smooth coordination between the front and back of the house, including food preparation, plating, and timely delivery to customers.
- Monitor inventory levels of supplies, including food, beverages, and other necessary items, and communicate with management to ensure timely replenishment.
- Enforce health and safety regulations, ensuring compliance with sanitation and hygiene standards, and conducting regular inspections to maintain a clean and safe environment.
- Handle cash and financial transactions accurately, including managing cash registers, handling deposits, and reconciling sales at the end of each shift.
- Stay updated on industry trends and best practices, recommending improvements to enhance operational efficiency and customer satisfaction.
- Collaborate with management to develop and implement policies, procedures, and initiatives to improve service quality, employee morale, and overall restaurant performance.

**Requirements**:

- Previous experience in a supervisory or team leader role within the restaurant or hospitality industry.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Excellent organizational abilities, with the capacity to prioritize tasks, delegate responsibilities, and manage multiple priorities in a fast-paced environment.
- Proven knowledge of restaurant operations, including front-of-house and back-of-house procedures.
- Exceptional customer service skills, with the ability to handle customer inquiries, complaints, and feedback with professionalism and empathy.
- Excellent communication skills, both verbal and written, with the ability to effectively communicate with staff, customers, and management.
- Strong problem-solving skills, with the ability to think quickly on your feet and make informed decisions under pressure.
- Knowledge of POS systems and basic computer skills.
- Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.
- A commitment to maintaining a positive and inclusive work environment, fostering teamwork and collaboration.
- Knowledge of health and safety regulations and a commitment to ensuring compliance.
- Ability to stand and walk for extended periods and lift trays or other items weighing up to 25 pounds.

If you are a motivated and experienced leader with a passion for delivering exceptional service and driving team success, we invite you to join our team as a Restaurant Supervisor.

**Salary**: QAR2,800.00 - QAR3,500.00 per month

Application Question(s):

- In which country are you currently located?
- If selected, how soon can you join our company after signing an offer letter? Give minimum number of days.
- Which country are you from? (Nationality)
- What is your age right now?
- Have you read and confirm the job description and salary details for this role?
- Did you work as a Supervisor or Team Leader in hospitality industry before? Yes or No? If

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