Pool and Beach Manager

2 months ago

Doha, Qatar Marriott International, Inc Full time

**Additional Information**
**Job Number**24180397
**Job Category**Rooms & Guest Services Operations
**Location**The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

**CORE WORK ACTIVITIES**

**Leading Operations Team**
- Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
- Ensures that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

**Managing Property Operations Function(s)**
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.

**Managing and Monitoring Activities that Affect the Guest Experience**
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.

**Managing Profitability**
- Assists in performing required annual Quality audit with GM & RD.
- Ensures a viable key control program is in place.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Ensures orientations for new team members are thorough and completed in a timely fashion.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Pool and Beach Supervisor

    6 months ago

    Doha, Qatar Anantara Full time

    **Company Description** A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Beach Truck Operator

    1 month ago

    Doha, Qatar Anantara Full time

    **Company Description** A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Pool Technician

    7 months ago

    Doha, Qatar RIXOS Full time

    **Company Description** Rixos Qetaifan Island North** Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination....

  • Wave Pool Instructor

    3 hours ago

    Doha, Qatar Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • General Manager

    7 months ago

    Doha, Qatar Hilton Full time

    General Manager - Hilton Salwa Beach Resort & Villas Hilton Salwa Beach Resort & Villas is seeking for a General Manager who will be responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and guest satisfaction measures. One of the largest resorts in...

  • Pool Technician

    7 months ago

    Doha, Qatar City University College - Ulster University (Doha Qatar) Full time

    **Pool Service Technician Responsibilities**: - Driving the company vehicle to the customer’s location. - Maintaining equipment and chemical stock levels at the store and in the vehicle. - Testing swimming pool water pH, and chlorine levels. - Adding acid, chlorine, and other chemicals to correct pH levels. - Cleaning the swimming pool using authorized...

  • General Manager

    7 months ago

    Doha, Qatar Hilton Full time

    Hilton Salwa Beach Resort & Villas is seeking for a General Manager who will be responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and guest satisfaction measures. One of the largest resorts in the Middle East, Hilton Salwa Beach Resort & Villas is...

  • Pool Technician

    7 months ago

    Doha, Qatar Beverly Hills Full time

    **Pool Service Technician Responsibilities**: - Maintaining equipment and chemical stock levels at store and in the vehicle. - Testing swimming pool water pH, and chlorine levels. - Adding acid, chlorine, and other chemicals to correct pH level. - Cleaning swimming pool using authorized equipment. - Replacing globes in underwater light fittings. - Fixing...

  • Beach Lifeguard

    1 month ago

    Doha, Qatar Doha bus Full time

    Actively monitor beach areas, swimming zones, and water conditions to prevent accidents, spotting potential hazards or dangerous behaviour. Maintain constant vigilance at all times. - Be prepared to respond quickly to emergency situations, including water rescues, first aid, and CPR. Perform life-saving actions when necessary, and alert emergency services as...

  • Swimming Pool Supervisor

    2 weeks ago

    Doha, Qatar Gulf Overseas HR Consultancy Full time

    **Job Requirements**: - Valid QID (Qatar Identification) and NOC (No Objection Certificate) required. - Ready to join immediately. - Previous experience as a Swimming Pool Supervisor or in a similar role is a must. - Strong knowledge of pool maintenance, safety standards, and water chemistry. - Proven leadership and team management...

  • Pool Technician

    6 months ago

    Doha, Qatar RAFFLES Full time

    Company Description BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Pool Technician

    4 months ago

    Doha, Qatar RAFFLES Full time

    **Company Description** BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Swimming Pool Technician

    6 months ago

    Doha, Qatar Star Management Consultancy Full time

    We are looking to hire a reliable pool service technician to service and maintain our swimming pools. As a pool technician, your duties will include driving to the testing the pH of the swimming pool water, adding chlorine, acid, and other chemicals to correct the pH as well as repairing light fittings, leaks, cracks, and faulty equipment. **Pool Service...

  • Pool Technician/attendant

    3 months ago

    Doha, Qatar Inspire Management Training Center Full time

    We are seeking a reliable and trustworthy pool attendant to look after our guests and manage the swimming pool area. In this role, you will be required to welcome and attend to our guests, enforce safety rules, and manage pool equipment and facilities, among other duties. JOB RESPONSIBILITIES AND DUTIES - Setting up umbrellas, loungers, and other pool...

  • Swimming Pool Technician

    6 months ago

    Doha, Qatar Inspire Management Training Center Full time

    We are looking to hire a trustworthy and reliable pool service technician to service and maintain our customers' swimming pools. As a pool technician, your duties will include driving to the customers' location, testing the pH of the swimming pool water, adding chlorine, acid, and other chemicals to correct the pH as well as repairing light fittings, leaks,...

  • Female Life Guard

    2 months ago

    Doha, Qatar IQS Full time

    Maintaining and cleaning pool and beach areas to ensure safety and cleanliness Conducting regular safety checks of the facility and equipment to identify any potential hazards or issues that could compromise safety Quickly responding to medical emergencies and providing appropriate first aid and CPR Conducting routine inspections and maintenance tasks to...

  • Kids Club Attendant

    8 months ago

    Doha, Qatar Hilton Full time

    A Recreational Attendant is responsible for ensuring the guest experience whilst they enjoy the Hotel's Recreational facilities, including the Pool and Spa area. You will be responsible for the distribution of Pool towels to resort guests and provide them with a warm and sincere welcome. Monitoring the guest needs and safety is paramount to this...

  • Beach Service Team Leader

    6 months ago

    Doha, Qatar Hilton Full time

    Beach Service Team Leader A Beach Service Team Leader is responsible for make sure the guest need is serve in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Beach Service Team Leader, you will be responsible for greeting and serving...

  • Pool Attendant/ Lifeguard

    7 months ago

    Doha, Qatar Mondrian Full time

    Company Description From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. **Job Description**: **What do we expect from you?** This...

  • Senior Swimming Pool Technician

    6 months ago

    Doha, Qatar Inspire Management Training Center Full time

    Swimming Pool Technician role is to install, maintain, parts replacement and repair of machinery, and equipment in swimming pool. Person is responsible for proper swimming pool cleaning methods and having knowledge of techniques used for swimming pool chemicals basic operations, tools and terms used in building, grounds and custodial maintenance JOB...