Reservation Agent
7 months ago
Sell the voco® Doha West Bay Suites product and services using up-selling and suggestive selling techniques
- Promote the Hotel’s products and services
- Maintain a high level of product and service knowledge about voco® Doha West Bay Suites.
- Prepare and execute action plans which increase reservation sales and associated business
- Offer waitlist reservations, if rooms are not available for the requested period.
- Process amendments to reservations such as extensions, early departures, etc
- Manage “no show” reservations by investigation and recording of same
- Maintain knowledge of special rates/ offers/ promotions
- Monitor reservation levels and inform Managers of current and future occupancy rates
- Prepare reports as requested (eg to travel agents, business houses, etc)
- Prepare reservation sales reports
- Ensure that all correspondence relating to room enquiries is actioned promptly and efficiently.
- Keep the Revenue Manager informed of any complaints and unusual matters of significance.
- To maintain professional business confidentiality.
To conduct yourself in a professional manner at all times and maintain high grooming standards.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
-
Reservations Agent
8 months ago
Doha, Qatar Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
3 months ago
Doha, Qatar Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
7 months ago
Doha, Qatar Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
9 months ago
Doha, Qatar Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Reservations Agent
1 month ago
Doha, Qatar Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
2 weeks ago
Doha, Qatar Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Reservations Agent
7 months ago
Doha, Qatar Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Reservation Agent
1 week ago
Doha, Qatar Target One Full time**Reservation Agent Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel...
-
Reservation Agent
2 weeks ago
Doha, Qatar RIXOS Full time**Company Description** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated...
-
Cluster Reservations Agent
8 months ago
Doha, Qatar Hilton Full timeCluster Reservations Agent A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations...
-
Reservation Agent
4 days ago
Doha, Qatar IRS Tunisia Full timeShould have at least 3 years experience as Reservation Agent - Good communictaion skills - Any nationality can apply **Job Types**: Full-time, Permanent **Salary**: QAR2,500.00 per month **Experience**: - Reservation: 3 years (preferred)
-
Reservations Agent
5 months ago
Doha, Qatar Millennium Hotel & Millennium Central, Doha Full timeAs a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Key Job Responsibilities**: - Provide information about room availability, rates, and hotel...
-
Reservation Agent
1 week ago
Doha, Qatar Accor HQ Full time**Reservation Agent** You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience that comes when they arrive! **What is in it for you**: Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies -...
-
Reservation Agent
2 days ago
Doha, Qatar NHG Co. Full time**Job Title: Reservation Agent** **Salary : 3,500-4,000 QR depends on the experience** - Assisting and advising customers who may be choosing from a variety of travel options - Making reservations for customers based on their requirements allowance - Checking the availability of the hotels accommodations,tickets and transportation desired. - Ensure booking...
-
Reservations Agent
2 weeks ago
Doha, Qatar Accor HQ Full time**Reservations Agent** You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! **What’s in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies -...
-
Reservations Agent
2 months ago
Doha, Qatar Millennium Place Doha Full timeAs a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Responsibilities** - Provide information about room availability, rates, and hotel amenities. -...
-
Reservations Agent
2 weeks ago
Doha, Qatar MINOR Hotels Full timeAs Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...
-
Reservations Agent Hilton Salwa
1 week ago
Doha, Qatar Hilton Full timeReservations Agent | Hilton Salwa A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the...
-
Senior Reservation Agent
2 weeks ago
Doha, Qatar People Dynamics Full timeWe are hiring Senior Reservation Agents for a leading client in Qatar for 3 month contract: - You will be assisting in encoding and confirming reservations of tourism arrangements for customers travelling to Qatar (transfers, tours, tourism activities and accommodation). - Provide feedback regarding system/procedure enhancements about the reservation, B2C...
-
Hotel Reservation Agents
7 months ago
Doha, Qatar HotelsCheapBooking.com Full timeHotel Reservation Agents, Doha **Responsibilities**: Manage online hotels reservations via company website. Assist customers or travelers who wish to make reservations with a hotel. Experience And **Requirements**: No experience is required. Prefer one year of experience and be familiar with the hotel reservation system. Proficiency in customer service...