Tech Support Analyst

2 weeks ago


Doha, Qatar UBS Full time

Qatar
- Information Technology (IT)
- Group Functions

**Job Reference #**
- 263383BR

**City**
- Doha

**Job Type**
- Full Time

**Your role**
- With this role you will have to independently work on incidents and problem tasks and manage larger business critical incidents in cooperation with L3 - businessWe’re looking for an IT support analyst to:
- support the Service & Product Manager across several technical domains
- driving production incidents to resolution
- define workarounds for known errors and initiate process improvements
- maintain a close collaboration with business and software product manager
- work collaboratively with internal/external teams, always focusing on the best approach for the bank
- participate to the 7x24h On-Call Rota with the team

**Your team**

**Your expertise**
- ideally 7+ years of hands-on experience with platforms like Linux & Solaris Unix and Windows
- proficient scripting skills (UNIX Shell, PERL, PowerShell, etc.) is highly recommended
- solid database knowledge on database products like Oracle, MySQL and MSSQL
- proficient with software tools, such as JIRA, Confluence, App Dynamics, SPLUNK
- solid knowledge of MS OFFICE tools suite
- ITIL and process excellence know-how
- ability to solve complex issues, good at problem statement analysis and solution design thinking. In-depth analytical skills are highly desirable.
- previous knowledge working with ServiceNow would be an advantage

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**How we hire**

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.



  • Doha, Qatar Swan Global WLL Full time

    We are Swan Global looking for Business Support Analyst for Doha Location. Please find the job details below: **Job Title **:Business Support Analyst - Strong skills in Power point presentations, Video presentation and a basic understanding of procurement, among other qualifications of business support admin. - Must have admin and procurement...

  • IT Support Analyst

    7 months ago


    Doha, Qatar Staff Source International Full time

    **Job Purpose**: Develop and implement organization wide policies and procedures to cost effectively protect IT assets from intentional or inadvertent modification (external and internal), disclosure or destruction and ensure continuous availability. Provide a wide range of first line IT support and help desk activities. Act as the first point of contact for...


  • Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring an Business Support Analyst to work under our reputed client in Qatar. **Minimum Requirements**: - Bachelor’s degree in business or related field. - Minimum of 3 years’ experience in business analysis - Exceptional analytical and conceptual thinking skills - Available immediately with valid QID/ NOC - Residing in Qatar **Interested...

  • Finance Analyst

    2 weeks ago


    Doha, Qatar PS Tech Full time

    Doha, Qatar **Responsibilities** - To undertake financial control and reporting within Drainage Network Operations Maintenance Department (DNOMD). - Assist in the establishment of the annual budget and five year financial plan. - Monitor, report and control budget to assure achievement. - Provide business partnering service to Sections to understand...


  • Doha, Qatar Swan Global WLL Full time

    Hiring - Technical Support Analyst - Must be in Qatar with transferable visa and NOC Skill set - SharePoint Administration & Development - Power Ni, Apps - Experience in DB Query writing - . Net Coding - C Sharp - SharePoint Online - Power Apps - C# & VB (.Net / Core) - Power Automate - Power BI - SQL Server - HTML, CSS, StyleSheets, JavaScript, Jquery,...

  • IT Support Tech,sr

    2 weeks ago


    Doha, Qatar Parsons Full time

    Parsons extensive experience in this field, combined with your emerging experience in information technology will propel your career and leadership opportunities forward. We need our Technicians to be versatile, enthusiastic to work in highly flexible, teamoriented environments that have exceptional communication, analytical and organizational...


  • Doha, Qatar Nair System Full time

    Nair Systems is currently looking for Core Banking Support Analyst for our Qatar operations with the following terms & conditions. Skill sets Technical and Functional Core Banking experience is must. Strong knowledge on PL/SQL. Domain: Bank Terms and conditions Joining time frame: 2 weeks (maximum 1 month) Ability to commute/relocate: - Doha:...


  • Doha, Qatar Live Connections Full time

    **Experience**:10+ Years - **Qualification**:BE/B Tech/MCA - Experience in Business Problem Assessment, Requirements discovery and documentation. - Perform usability Testing. - Excellent verbal and written skills are critical since this job primarily entails communicating technical information to both technical and non-technical audiences. - Experience...


  • Doha, Qatar Delta International Full time

    Required SAP Functional Analyst and SAP Support Analyst for reputable FMCG international company in Saudi Arabia Position Title : SAP Functional Analyst About the Role: Competencies: - 2-3 SAP SCM implementation experience PPDS or SNP - 2+ years of work experience in SNP and PPDS modules of SAP. - 3+ years of support experience in SCM module. - Good...

  • Tech Lead

    7 days ago


    Doha, Qatar RACINE GCC Full time

    We are looking for Java J2EE Developer in Qatar - Evaluate project requests to provide sizing estimates. - Assist business partners with requirements definition. - Assist business analysts with functional designs. - Create technical designs. - Any Camunda experience is a plus. - Perform hands-on development for defects and new functionalities - Assist and...


  • Doha, Qatar قطر للطاقة Full time

    **Company** QatarEnergy is a state-owned public corporation established byEmiri Decree No. 10 in 1974. It is responsible for all phases of the oiland gas industry in the State of Qatar.The principal activities of QatarEnergy, its subsidiaries and jointventures are the exploration, production, local and international saleof crude oil,natural gas and gas...


  • Doha, Qatar General Dynamics Information Technology Full time

    Clearance Level Secret Category Field Engineering Location Doha, Qatar Onsite Workplace **Requisition Type**:Regular****: **Your Impact**: Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure. - Tech Control Facility Technician...


  • Doha, Qatar talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

  • Business Analyst

    1 day ago


    Doha, Qatar Power Systems & Information Technology Full time

    PS Tech is looking for Business Analyst with following qualification and responsibilities: This position is for professional with experience in electricity and water utility company with background and specialty in new business development for utility company and having knowledge of electricity and water Tariff study. Qualification: - Must have achieved a...


  • Doha, Qatar Heatmax Trading Full time

    **Responsibilities**: - **Requirements Gathering and Analysis**: - Elicit requirements from stakeholders through interviews, workshops, and document analysis. - Analyze and document business processes and workflows. - Translate business needs into detailed technical requirements and user stories. - Create clear and concise documentation, including...

  • Business Analyst

    7 months ago


    Doha, Qatar EPAM Systems Full time

    Are you the talented and driven Business Analyst we’re looking for? If so, come and join our dynamic team at EPAM Systems. As a BA, you will play a critical role in bridging the gap between our clients' business objectives and the technical solutions we deliver. Our client is a prestigious international company based in Qatar. You will collaborate with...


  • Doha, Qatar Johnson Controls Full time

    **What you will do** The Tech Maintenance Assistant will be reporting directly to the Operations Manager - HVAC. As part the HVAC Aftermarket team you will be based in Qatar and support the technical team in install, service, repair and carry out preventative maintenance on refrigeration systems and equipment such as reciprocations and screw compressors,...

  • ERP Analyst

    2 weeks ago


    Doha, Qatar Kitopi Full time

    Kitopi is the world’s leading managed cloud kitchen platform - we partner with restaurants and food concepts to help them expand beyond borders. Founded in 2018, our mission is to satisfy the world’s appetite and we currently work with over 150 brands. Kitopi (pronounced: “Kee-Toh-Pee”) stands for Kitchen Utopia. We serve as enablers to our brand...

  • Fleet Coordinator

    7 months ago


    Doha, Qatar FLANK Tech Full time

    Job Title:* Fleet Coordinator *Company:* Flank Tech *Location:* Doha *Job Type:* Full-Time *About Us:* Flank Tech is a leading taxi company dedicated to providing efficient and reliable Limousine Management services. We are currently seeking a motivated and detail-oriented Fleet Coordinator to manage our fleet and ensure smooth operations. *Job...

  • Associate Ndt Tech

    4 months ago


    Doha, Qatar McDermott Full time

    **Company Overview**: People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us. Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea...