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Customer Experience Executive

1 month ago

Doha, Qatar Big Trade Technologies Full time

About Us:
BigTrader Technologies is a B2B platform serving more than 2000+ users in Qatar since 2020. As part of our expansion, we are hiring for the position of Customer Specialist
- Executive.

Job Location: Al Sadd, Doha, Qatar

Role and Responsibilities:

- Facilitate user onboarding on the company portal, ensuring a smooth and efficient process.
- Update and manage customer interaction details systematically on the CRM platform.
- Address customer queries with professionalism and provide timely resolutions.
- Collaborate with internal teams to enhance customer experience.
- Adapt to and learn the technology platform to better assist users.

**Requirements**:

- Strong organizational skills and a systematic approach to data management.
- Excellent communication and problem-solving abilities.
- Tech-savvy and eager to learn new technology.

**Benefits**:
Competitive salary based on relevant experience.

Opportunity to work in a rapidly growing sector with career development prospects.

Application Process:
We arecommitted to diversity and equal opportunity in our workplace.

Pay: From QAR3,000.00 per month