F&b Service Supervisor

7 months ago


Doha, Qatar Plaza Inn Hotel Full time

**JOB SUMMARY**

Responsible for the day-to-day operation of the restaurant, employee performance, facilities, sales, control expenses, costs, and outlet breakages.

**DUTIES & RESPONSIBILITIES**:

- Supervises, coordinates and directs the prompt, efficient andqualityservice to the guest as per the standard set by the company.
- Controls and analyzes on daily basis the following:
Ø Guest satisfaction

Ø Guest Contact

Ø Employees satisfaction

Ø Sanitation, cleanliness &Hygiene (front & back house)

Ø Operational requirements
- Ensures optimum performance in each of the above areas.
- Ensures optimal service to the guest is provided while maximizing profit potential.
- Established and maintains effective employee relations.
- Ensure proper staffing levels are maintained while balancing quality and sales with daily/ seasonal staffing demands.
- To conduct stafforientation, training, on job performance, coaching and counseling.
- Develop a standard training program in the restaurant, as well as a monthlytraining calendar, implement on the job training sessions for the restaurant staffs in a way to meet the training goals.
- Produces and implement creative promotional programs for the restaurant with thegoal of maximizing sales and visibility and develops annual promotional activities calendar in coordination with the F&B Manager.

**Other Duties**:
Ø Incident and Accidents reports

Ø Opening and Closing duties.

Ø Update Cleaning Checklist.

Ø Monitor Staff daily attendance and overtime.

Ø Plan staff annual vacation.

Ø Perform related duties and special project as assigned.

Ø Monitor outlet logbooks.

**Job Types**: Full-time, Permanent

Application Question(s):

- DO YOU HAVE VALID QATAR ID?
- CAN YOU GET NOC FOR SPONSORSHIP TRANSFER?
- If Selected can you join Immediately?


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