IT Administrator
2 weeks ago
**Key Responsibilities**:
- **IT Infrastructure Management**:
- Maintain and troubleshoot desktops, laptops, and peripherals.
- Administer servers, ensuring their proper functioning and security.
- Manage Active Directory, user accounts, and group policies.
- **File Share and Printers**:
- Oversee file share systems, ensuring data integrity and accessibility.
- Manage and troubleshoot networked printers and printing services.
- **ERP Coordination**:
- Collaborate with the ERP developer company to ensure seamless integration and functionality of the ERP system.
- Act as a liaison between the company and the ERP developer, conveying requirements and addressing issues.
- **Security and Backup**:
- Implement and maintain security measures to safeguard the company's IT assets.
- Establish and manage backup and recovery processes for critical data.
- **IT Support**:
- Provide technical support to employees, addressing hardware and software issues promptly.
- Troubleshoot and resolve IT-related problems reported by users.
- **Documentation**:
- Maintain documentation for IT processes, configurations, and troubleshooting steps.
- Keep an inventory of IT assets, licenses, and warranties.
**Required Skills**:
- **Technical Skills**:
- Proficiency in Windows operating systems (desktop and server).
- Experience with Active Directory management.
- Knowledge of networking concepts and protocols.
- Familiarity with file share systems and printers.
- **ERP Understanding**:
- Basic understanding of ERP systems and their integration with other business processes.
- Ability to communicate effectively with ERP developers to convey business requirements.
- **Problem-solving**:
- Strong analytical and problem-solving skills to diagnose and resolve IT issues.
- Ability to troubleshoot hardware, software, and network problems efficiently.
- **Communication**:
- Excellent communication skills to interact with employees and external vendors.
- Ability to convey technical information to non-technical users.
- **Organization and Documentation**:
- Strong organizational skills to manage multiple tasks and priorities.
- Ability to maintain accurate and up-to-date documentation.
- **Security Awareness**:
- Understanding of IT security principles and practices.
- Implementation of security measures to protect the company's IT assets.
- **ERP Collaboration**:
- Ability to understand business processes and requirements to effectively coordinate with ERP developers.
- Strong project management skills for ERP-related tasks.
**Salary**: QAR2,500.00 - QAR4,000.00 per month
**Education**:
- Diploma (required)
**Experience**:
- IT Support: 2 years (required)
- ERP System: 1 year (required)
**Language**:
- English (required)
License/Certification:
- CCNA/MCSE (required)
Ability to Commute:
- Doha (required)
Ability to Relocate:
- Doha: Relocate before starting work (required)
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