IT Systems Administrator

2 days ago


Doha, Qatar First Military Recruitment Full time

**Position Description**:

- Applies a depth of knowledge, skill, and significant experience to an Information Management & Technology (IM&T) system or service to resolve issues and faults associated with installation, commissioning, operation, and performance of systems.
- Installs, commissions, fault finds and enhances performance for a wide range of common and complex problems or well-understood technical situations, problems, and issues

**Key Responsibilities**:

- Day to day support of IM&T Infrastructure - including Cloud solutions (M365 / Azure),
- Networks, systems & Applications
- Respond to work requests in line with Customer Service Level Agreements (SLA’s)
- Support the planning and prioritisation on a range of IM&T activities.
- Support fault investigation tasks.
- Implement the successful roll-out of new or changed SW/HW and update relevant documentation.
- Assist in the development of Systems and Services.
- Assist in the continuous improvement on Systems and Services
- Responsible for the configuration, installation and maintaining IM&T Infrastructure
- Systems and Services in support of the Engineering Development Environment
- Run and maintain Engineering Software development environments
- Ensure reliable operations of network solution
- Customer facing service-desk activities

**Skills & Experience**:

- Understanding of ITIL frameworks
- Requires understanding of IM&T systems, and the principles and approaches that influence their performance.
- Requires a depth of understanding, knowledge, and experience relevant to a specific activity, for example installation, commissioning, performance optimisation, etc.
- A good understanding of how own activities integrate into that of a technical team plus an understanding of the work of the design team.
- Technical knowledge of integrated networking systems to trouble shoot issues.
- Identify problems and implement workarounds and take ownership of root cause analysis of problem process. Escalating to senior IM&T Service Delivery Lead where appropriate.
- Requires good communication skills; must understand technical instructions and be able to communicate technical information to others
- Full UK Driving Licence

**Benefits**:

- Tax free salary
- Accommodation allowance
- Car allowance
- Travel allowance
- Medical cover
- Relocation allowance
- School fees as per HR policy


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