Reflighting Agent Ii

1 week ago

Doha, Qatar Qatar Airways Full time

About Role:
Reflighting Agent II will handle and carry out Retagging and Rerouting activities for the Baggage Department. Should be aware of all notifications received from time-to-time from Transfer Desk, Check-in and Boarding Gate and ensure that it is actioned accordingly.

Accountabilities:
- Action all pre-transferred and re-routing messages from Transfer Desk and Premium Terminal to any other flights, from QR to QR or QR to other airlines.- Action all the Disposal/Misconnection Advice for prompt processing of each bag to the respective flights as per the Advice to ensure that the bags are re-united with the passenger without any discrepancy.- Follow the status of all standby, not authorized and unknown bags, which are handed-over to the Reflighting Team in order to retag them for accepted flights.- Dispatch bags as per passengers’ request to the Arrivals in order to help out passengers with their baggage while enhancing customer satisfaction.- Hand-over all On-hand (OHD) baggage created at Baggage Make-up Area to Lost and Found Department along with the Baggage Handover Form.- Action all types of off-loaded bags due to various reasons, such as, Space/Payload Restriction, Misconnection Due to Late Arrival of In-bound Flight, Misconnection Due to MCT (Minimum Connection Time) Not Available etc. to help the passengers in getting their bags on first-available-flight, after it was off-loaded in the original flight.- Raise On-hand (OHD) File in system for all unclaimed bags which are held at Mishandled Baggage Area to match the OHD with AHL (Advise if Holding) File raised elsewhere. This will be reflighted as Rush Bag once it is claimed.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
About You:
- High School Qualification with Minimum 2 years of job-related experience- Command of English language.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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