Marketing Community Manager
3 days ago
Oversee company communication & interactions through implementing content and community strategies.
- Create, schedule, post and manage social media platforms (mainly instagram & popup website notifications)
- Create offers, incentives and initiatives that drive company revenue and growth with support from GM, OPs manager and Head Trainers.
- Organise internal and external events that build brand awareness, exposure and align brand positioning.
- Able to plan and shoot videos/images for brand content and campaigns
- Analyse engagement data, identifying trends in customer interactions and plan digital campaigns to build community online presence
- Oversee day-to-day management of campaigns and ensure brand consistency
- Facilitate scaling brand and company awareness through various social media channels
- Work with brand to create and implement social media strategies monthly
- Ensure brand consistency in copy through tone, image, voice and terminology
- Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
- Create actionable plans to both grow and maintain followers through instagram
- Ensure progress on platform by using analytical tools such as Google Analytics and others
- Oversee the creating and implementation of the monthly calendar which includes monthly sales objectives and initiatives
**Qualification / Prerequisites**
- Min 1 year of Social Media Management experience
- Bachelor's degree in Business, Marketing, Journalism, Public Relations or related field
- Professional certification in Google Analytics strongly preferrence.
- Proficient using social posting programs such as Hootsuite and HubSpot
- Strong computer skills using Microsoft Office, google drive and Adobe
- General knowledge of Search Engine Optimization and internet ranking for web content
- Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
- Understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
- Ability to manage and supervise a diverse group of employees and simultaneously work toward many company initiatives at once.
**Job Types**: Full-time, Permanent
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