Kitchen Production Team Leader

2 weeks ago

Qatar Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

Strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives IKEA guests a good reason to return and provide IKEA store visitors to take a natural break in their shopping for a tasty and nourishing meal, at a competitive price, in pleasant and relaxing surroundings with a taste of Sweden.

What you will do

Empower and encourage the team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them
Together with his colleagues and IFB manager, contribute actively in the development and implementation of a clear IKEA Food action plan for the store using the store business plan and country business plan based on input from the IKEA Food Direction & Strategy. Develop and execute an annual action plan for kitchen area based on agreed goals.
Actively implement the range matrix (global and national) by securing quality and availability.
Serve high-volume dishes that suit the taste of the many people on the local market.
Secure that we prepare all food in line with the product sheet and secure the quality served at all times.
Actively use the product sheets to train co-workers. Also, ensure all co-workers taste and learn about new products before they are launched.
Secure an irresistible food offer by ensuring to give customers an appealing range presentation.
Passionate about kitchen products and actively learn about their content, origins, preparation and other benefits. Share this knowledge with the team.
Ensure that his team and him know the top-selling products, 3 Aces and 1 King, and that they are available and clearly communicated and displayed at all times. To promote alternative products when these are unavailable.
Utilise everyday commercial opportunities to grow sales and profitability according to the goals in his area. Work with the Functional Commercial Review and other appropriate tools to do so.
During unexpectedly quiet times, propose commercial activities that attract store visitors and increase the take-up rate, or take other actions to secure productivity.
Co-operate with the IFB manager to enhance Swedishness and the link between the IKEA Restaurant & Café and the Swedish Food Market when appropriate.
Have relevant knowledge of the competition on the market & use this information to initiate immediate action as needed, e.g. secure a substantial price distance.
Create awareness of IKEA Food as the most important in-store marketing tool for maximising the IKEA store’s sales potential.
In collaboration with the HRBP and IFB manager select, recruit, train, develop, coach, mentor and inspire co-workers in accordance with the IKEA values.
Committed to the development of kitchen team and secure their training to ensure all co-workers understand the IKEA Concept and other key guidelines, and how they have an impact on their specific roles.
Train the co-workers how to work with the Swedish range and local range according to the recipes.
Empower, support and coach kitchen co-workers on the job to help them perform better and grow.
Actively develop successors to ensure to meet the succession needs of the IKEA store.
Work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure the IKEA store is regarded as a great place to work.
Be responsible for stock levels in Food & Beverages units, as well as purchasing, reordering and stock rotation (FIFO).
Train the co-workers in food preparation to ensure the highest standards of range presentation.
Train, develop and constantly follow up the quality and food safety regulations, while ensuring a safe working environment for co-workers and customers in accordance with all local health and safety regulations and HACCP standards
Ensure to have a simple and straightforward internal communication and information flow, and secure that key information is understood by all IKEA Food co-workers.
Secure the integrated multichannel executions/output of the function in order to contribute to the busi

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