Asaya SPA Lounge Team Leader
6 months ago
**Oversee the daily operations of the Asaya Spa Lounge, including scheduling, training, and performance management of the spa staff**
- **Ensure that all spa treatments and services are delivered to the highest standards, meeting or exceeding guest expectations**
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- **Maintain a clean and organized spa lounge, including treatment rooms, relaxation areas, and amenities**
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- **Monitor inventory levels and order supplies as needed**
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- **Develop and maintain positive relationships with guests, providing personalized service and addressing any concerns or issues**
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- **Collaborate with other departments to promote and market spa services to guests**
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- **Conduct regular team meetings and training sessions to ensure all staff are up-to-date on spa services and procedures**
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- **Assist with creating and implementing special promotions and packages to attract new guests and retain current clients**
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- **Handle guest complaints and resolve any issues in a timely and professional manner**
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- **Adhere to all company policies and procedures, including health and safety regulations**
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- **Continuously strive to improve and enhance the guest experience at the Asaya Spa Lounge**
***:** Qualifications**:
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- **Minimum of 2 years experience in a supervisory or leadership role in a spa or hospitality setting**
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- **Excellent communication and interpersonal skills**
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- **Strong organizational and time-management abilities**
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- **Knowledge of spa treatments and services**
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- **Ability to work in a fast-paced environment and handle multiple tasks simultaneously**
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- **Customer service oriented with a strong attention to detail**
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- **Proficient in Microsoft Office and spa management software**
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- **Must be able to work flexible hours, including evenings, weekends, and holidays**
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- **Must be able to stand for extended periods of time and lift up to 25 pounds**
**Working Place**:
**Doha, Doha Municipality, Qatar**:
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