Lodge Manager

2 weeks ago

Doha, Qatar Recruit for Africa Full time

**Lodge Manager | Kruger National Park | 5 Star Lodge**:
We are looking for experienced **LODGE MANAGER** to join the team of a well-known, luxury lodge located in Kruger National Park.

The LODGE MANAGER is responsible for managing the assigned departments to produce a consistent, high quality Guest experience, providing a courteous, professional, efficient and flexible service consistent with the property’s policies and procedures, to maximize Guest’s satisfaction.

**Key Focus Areas of Lodge Manager**:

- Lodge Management
- Development and Staff Management
- Fire, Hygiene, Health & Safety
- Sustainability
- Financial
- Human Resources
- Leadership
- Work hand in hand with the Head of Departments to oversee the daily operations of the Lodge
- Meet with the General Manager as required and update on the Lodge’s operations
- To be readily available to deal with all Guests’ queries and complaints. Responding to complaints to be dealt in pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion
- Ensure lodge property standards are upheld and maintained
- Endure the stock control, stock stake and requisition procedures are strictly followed according to par levels and company standards, ensuring accuracy
- To ensure that the department operational budgets are strictly adhered to
- To review monthly forecasts and schedule resources accordingly
- Maintain discipline in the departments according to company standards, address deviations according to disciplinary company standards
- Ensure adherence and understanding of Fire, Hygiene and Health and Safety (OHS).

**Requirements - Qualifications and Skills**:

- Grade 12 and Diploma in Hospitality Management
- Valid code 10 driver’s license
- Sound experience in Private Game Lodge environment, especially hospitality
- At least 5 years of experience in a similar position
- Sound knowledge of MS Office Suite (Administration and Financial Competence)
- Knowledge and experience of overall hospitality operations mainly in Housekeeping and F&B Departments
- Strong leadership and management skills with excellent communication skills and very well spoken
- Confident team player with positive attitude, enthusiasm and emotional control
- People skills - tolerance, patience and care.

**Start: ASAP**:
**Salary package for Lodge Manager**:

- Full package will be discussed during interviews
- Live-In position
- All meals
- Additional benefits

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