Fixed Home Broadband Senior Specialist

2 weeks ago


Doha, Qatar Vodafone Full time

The Fixed Home Broadband Senior Specialist will play a key role in the segments & marketing team within consumer business unit for postpaid customer base. He/she will be responsible to drive and manage the marketing activities, manage performance take ownership on postpaid churn.

**With us you will be responsible to..**
- Drive marketing activities and campaigns for Postpaid customer base including Pre to Post, Plan Upgrades & Downgrades and Postpaid churn
- Analyse and report performance on key base management KPIs which are Net Migrations, Plan Movements and Churn
- Manage interactions with support departments which a Telesales teams and sales teams
- Own & Manage accountable for Postpaid Churn & Outflow Value, Prepaid to Postpaid migrations and Postpaid Plan Upgrades & Net Plan Movements



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