Manager Middleware and Cloud Platforms

2 days ago


Doha, Qatar Qatar Airways Full time

About your job

Role and responsibilities
- Partnering with vendor, support teams, advisory teams and customers to drive process and service improvement
- Own and meet the target of Critical SLAs every month
- Govern outages end-to-end and restore the Impact/services within SL
- Proven ability to work with others to meet common objectives and customer expectation
- Can clearly identify improvement opportunities and implement necessary changes
- Drives the organization towards Cloud best practices and supporting technologies to enable such capabilities as DevSecOps, Big Data/Analytics, AI, Cloud scalability, and Micro-Services
- Experience with all phases of ITIL service management: incident management, request fulfilment, change management, problem management, and continuous service and process improvement.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

**Qualifications**:
About you
- Bachelor’s Degree or Equivalent with minimum 8 years of job-related experience
- In-depth Knowledge in System integration
- Cloud Governance (Azure, Google, AWS)
- Systems Design
- Enterprise Technical Architecture Design and Implementation
- Strong understanding of the CI/CD pipeline including implementation of Infrastructure as Code.
- Experience managing Enterprise middleware technology teams
- Experience in Cloud adoption and governance
- Strong customer service, coordination and interpersonal skills
- Application server (JEE and.Net)
- Microservices Architecture
- Enterprise Messaging
- Enterprise Service Bus
- Availability and Performance Management
- Linux and Windows operating systems
- Configuration Management

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community


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