Head of Continuous Improvement and Transformation

17 hours ago


Doha, Qatar Qatar Airways Full time

About the role

Below are some of the key accountabilities:

- Orchestrate and lead the continuous strategic planning, monitoring, analysis and assessment of QR processes activities, the delivery of required performances and partner with internal and external stakeholders to ensure that QR goals and objectives are met
- Provide critical thinking and influence by helping to link the company’s strategic agenda to the resulting execution plan.
- Provides guidance and counsel in the development of long term and short-term plans involving strategic development, resource allocation, work plans, timelines, and financial outcomes.
- Formulate whenever required, CI&T policies and lead their implementation.
- Identify and facilitate opportunities for dashboards, process mapping, Robotic Process Automation (RPA), baselines and challenging targets, automation and continuous improvement initiatives.
- Train, coach and mentor Lean Yellow, Green and Black Belts
- Cooperate with IT and Digital department to facilitate the introduction innovation solutions
- Improve strategy execution by ensuring integration with other key departments ensuring seamless service delivery.
- Work closely with VP CI&T in planning, managing and communicating priorities for the change initiatives.
- Act as a Strategic CI&T Business Partner for Senior Leaders and stakeholders.
- Lead at least one Large Scale project per year.
- Identify opportunities to improve the way QR operates through implementation of processes and systems that improve Finance functions.
- Drive performance management and continuous improvement initiatives for optimization of the operations.

About you
- Bachelor’s Degree or Equivalent with Minimum 10 years of job-related experience.
- Previous consulting experience preferably with large corporations.
- Demonstrated practical and strategic leadership experience in a Lean and continuous improvement culture.
- Experience with exposure to a culture of continuous improvement and ability to work at all levels across the organization.
- Lean Six Sigma Black Belt certification or above would be a plus
- Experience implementing large scale initiatives and tracking results
- Degree in Business, Mathematics, or Engineering from a top-tier institution
- Relevant experience in a procurement and/or finance organization performing similar duties
- Project and change management experience.
- Experience in the design and improvement of processes
- Strong analytical and problem-solving skills required; Ability to recommend alternative solutions and translate complex concepts into simplified and understandable examples
- Proven track record of setting direction, leading large scale projects and engaging teams
- Driving Business Performance and Change
- Strong understanding of End to End business improvements

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply



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