IT Systems Engineer

1 week ago


Doha, Qatar التلفزيون العربي Full time

**JOB DESCRIPTION**

The title

IT Systems Engineer

Location

Doha, Qatar

Hours

Full Time

Contract

Contract

Salary

Competitive

Posted date

06/01/22

Closing date

06/03/22

**Purpose**:
The IT System Engineer will be responsible for supporting and monitoring the hardware, software and corporate networks and to ensure they are configured and working correctly. You will be required to provide 2nd and 3rd line support and troubleshooting. Perform preventative maintenance work, backup and perform other regular support activities to ensure effectiveness. Workstations, IP Telephony, video conferencing.

**Main Duties & Responsibilities**:

- Maintaining and troubleshooting of enterprise LAN/WLAN/WAN networks and systems (enterprise converged networks, wired and wireless)
- Perform pro-active support functions and reporting to maintain the integrity of the enterprise network equipment and infrastructure
- User support. To respond to Service Desk calls/requests and planned work requests. To manage such items through to resolution or escalate them to another member of the team
- To plan, manage and implement IT projects and upgrades to meet Alaraby goals
- To liaise with external suppliers and support agencies for the ongoing support and maintenance of relevant hardware and software. To ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use
- Designing and documenting infrastructure processes, procedures and standards and maintaining or prepare system and software documentation as directed
- To liaise with users regarding escalated issues, keep them up to date and agree on appropriate courses of action and priorities. To liaise with colleagues and partners in an appropriate manner
- To work alongside colleagues within the Broadcasting Solutions unit on support, development and project work where directed
- Proven ability to adapt to a changing working environment with a flexible approach to working

**Qualifications & Experience**:

- Degree in Computer Science, Computer Engineering or related field
- Excellent broad understanding of IT concepts, technologies and trends
- Experience in LAN/WAN and network Security
- Experience with Wireless systems
- Strong documentation and/or technical writing skills.
- Excellent communication skills

While not required experience of the following would be advantageous:

- Relevant industry qualification or equivalent experience in Microsoft networking technologies e.g. Active Directory, Windows Server 2003-2012
- Relevant industry qualification or equivalent experience in Microsoft Windows Server environment administration e.g. Group Policy Management

**Job Types**: Full-time, Contract



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