Cybersecurity Incident Response Engineer

4 days ago

Doha, Qatar Microsoft Full time

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

The Detection and Response Team (DART) is hiring for a Cybersecurity Incident Response Infrastructure Specialist to join the team. The DART team provides holistic security incident response leadership and investigations for its customers and helps our customers become cyber-resilient.

This role is a crucial part of a collaborative team that works together to serve as infrastructure specialists and assist our customers collect data critical to the success of an investigation, containment and recovery in the midst of a cyber attack. You will also implement containment measures, and proactively address threats while also ensuring large-scale infrastructure recovery.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
Technical-Oriented
- Utilizes engineering tools, customer telemetry and/or direct customer input to identify and flag the defects/signals in the product or product misuse, or an issue with the customer. Tracks customer incidents and with mínimal oversight, engages with customers and partners to understand the issue, inform them about the active cases, and communicate progress and next steps to customers. With mínimal guidance, contributes to or investigates and troubleshoots the issues using diagnostics
- Gathers feedback from the customers and partners to learn ways in which customers and partners use the service and identify feature and knowledge gaps, misconfigurations, metrics, and key performance indicators (KPIs) in the current product. With mínimal guidance, implements new features/tools to improve products. Helps customers and partners stay current with best practices by sharing content via multiple forums. Identifies content improvement or troubleshooting guides. Helps implement automation of complex solutions for the team.
- Identifies and leverages potential developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop and execute on technical intensity/skilling to resolve customer issues.

Customer Solution Lifecycle Management
- Conducts health checks to ensure customer environment (e.g., product, service, feature) is optimized and configured for deployment. With mínimal guidance, provides guidance to customers on understanding and implementing new versions, software updates, and releases of platforms within Microsoft. With mínimal guidance, serves as a connecting point between the engineering team and customers representatives throughout the solution lifecycle. With mínimal guidance, conducts feature reviews on new deployment to identify gaps. With managerial support, provides guidance to customers on designing configurations and deploying solutions on Microsoft platforms. With mínimal guidance, engages with customers to understand their business and availability needs to then help develop guidance to meet deployment needs.
- Serves as a connecting point and escalates specific customer issues to appropriate teams to resolve customer issues. Communicates progress and keeps stakeholders aligned with respect to escalations. With some supervision, handles escalations on customer issues from the support or field teams. Escalates issues to seniors or managers within the team, if more assistance is needed. With mínimal oversight, conducts root-cause analysis of the issues and follows up with the customers.

Relationship/Experience Management
- Collaborates with the relevant product and business groups on how customers use the product. Understands and identifies gaps in customer scenarios and product limitations. Provides details to the product and business groups on customer product experience and usage. With mínimal supervision, acts as a voice of customers (VOCs) to inform product and business groups on customer product experience and usage.
- With mínimal guidance, partners with other teams (e.g., program managers, software engineers, product, customer service support [CSS] teams) to review and unblock, and resolve customer incidents/issues. Collaborates with internal partner teams to supports delivery of solutions back to the customers. Informs stakeholde

  • Cybersecurity Incident Response Engineer

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Microsoft Full time

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Incident Response Specialist

    2 months ago

    Doha, Qatar Boeing Full time

    Boeing Australia are on the lookout for a highly motivated Incident Response Specialist to join the Cyber Security Operations Centre (CSOC). This role has the responsibility for the security monitoring, investigating and responding to critical business system incidences involving undefined profiles or multiple system involvement.The Incident Response...

  • Incident Response and Digital Forensics Engineer

    1 week ago

    Doha, Qatar Techpace Full time

    Job Description: We are seeking a highly skilled and experienced Incident Response and Digital Forensics Engineer to join our cybersecurity team. As an Incident Response and Digital Forensics Engineer, you will be responsible for investigating security incidents, performing digital forensics analysis, and coordinating incident response efforts. You will work...

  • Incident Response Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Boeing Full time

    Boeing Australia are on thelookout for a highly motivated Incident ResponseSpecialist to join the Cyber SecurityOperations Centre (CSOC). This role has theresponsibility for the security monitoring, investigating andresponding to critical business system incidences involvingundefined profiles or multiple systeminvolvement.The IncidentResponse Specialist role...

  • Lead, Threat Detection

    3 weeks ago

    Doha, Qatar قطر للطاقة Full time

    **Company** QatarEnergy is a state-owned public corporation established byEmiri Decree No. 10 in 1974. It is responsible for all phases of the oiland gas industry in the State of Qatar.The principal activities of QatarEnergy, its subsidiaries and jointventures are the exploration, production, local and international saleof crude oil,natural gas and gas...

  • Incident Response and Digital Forensics Engineer

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Techpace Full time

    Job Description: We are seeking a highly skilled and experienced Incident Response and Digital Forensics Engineer to join our cybersecurity team. As an Incident Response and Digital Forensics Engineer, you will be responsible for investigating security incidents, performing digital forensics analysis, and coordinating incident response efforts. You will work...

  • Senior Cybersecurity Expert

    1 week ago

    Doha, Qatar Techpace Full time

    Job Description: We are seeking a highly skilled and experienced SOC Tier 4 Cybersecurity Expert to join our esteemed security operations team. As a Tier 4 Cybersecurity Expert, you will be responsible for providing advanced cybersecurity expertise, overseeing complex security operations, and guiding the SOC team in managing and responding to sophisticated...

  • Senior Cybersecurity Engineer

    4 days ago

    Doha, Qatar Metazyber Technologies Full time

    **Overview**: **Key Responsibilities**: - **Security Operations Management**: Lead the Security Operations Center (SOC), ensuring effective monitoring, detection, and response to security threats and incidents. - **Incident Response**: Manage the incident response process, including detection, containment, eradication, and recovery. - **Threat...

  • Cybersecurity Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Siemens Full time

    ThisRole:Drives Cybersecurity strategyimplementation and process improvementsaccordingly.Drives leadership engagement andcollaboration with Country Businesses, IT, and other SupportFunctions on all relevant levels.Advises onrisk management (RM), interface between strategic and operationalRM.Leads asset classification and protection,Cybersecurity...

  • Senior Cyber Security Analyst

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About Role** **Role and Responsibilities** - Assist and/or lead investigations in active security incident scenarios, supporting the organization through the Incident Response lifecycle - Provide expertise in the triage, escalate and respond to potential security events & incidents and provides support to security teams - Must also be able to participate...

  • Senior Cybersecurity Analyst

    2 weeks ago

    Doha, Qatar EPAM Systems Full time

    As a Senior Cybersecurity Analyst, you will play a crucial role in ensuring the security of our clients' systems and data. We're looking for a talented individual with strong expertise in security monitoring, incident response, and log analysis, particularly in the context of LogRhythm and Azure Sentinel. Join our team and contribute to creating a secure...

  • Cybersecurity Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Siemens Full time

    This Role: Drives Cybersecurity strategy implementation and process improvements accordingly.Drives leadership engagement and collaboration with Country Businesses, IT, and other Support Functions on all relevant levels.Advises on risk management (RM), interface between strategic and operational RM.Leads asset classification and protection, Cybersecurity...

  • Cybersecurity Manager

    2 months ago

    Doha, Qatar Siemens Full time

    This Role: Drives Cybersecurity strategy implementation and process improvements accordingly.Drives leadership engagement and collaboration with Country Businesses, IT, and other Support Functions on all relevant levels.Advises on risk management (RM), interface between strategic and operational RM.Leads asset classification and protection, Cybersecurity...

  • Ics Cybersecurity

    5 days ago

    Doha, Qatar ThinkWeb LLC Full time

    Knowledge in Cybersecurity frameworks, controls, technology and solutions - Monitor firewall and other relevant security logs to review for threats anomalies, intrusions and abnormal connection behavior. Investigates reports and escalates issues as required to Cybersecurity staff and management. - Configures and test security relates technologies...

  • Ics Cybersecurity

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar ThinkWeb LLC Full time

    Knowledge in Cybersecurity frameworks, controls, technology and solutions Monitor firewall and other relevant security logs to review for threats anomalies, intrusions and abnormal connection behavior. Investigates reports and escalates issues as required to Cybersecurity staff and management. Configures and test security relates technologies troubleshoot...

  • Senior Cyber Security Analyst Incident Response

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time

    About Role You would be part of the Cyber Security Operations Center (SOC) & Incident Response team with an operational role to quickly identify respond to cyber incidents and protect against threats to our global infrastructure. This is a handson technical cyber security role with expertise in Security Operations Center and incident response and in the...

  • Senior Cybersecurity Analyst

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar EPAM Systems Full time

    As a Senior Cybersecurity Analyst, you will play a crucial role in ensuring the security of our clients' systems and data. We're looking for a talented individual with strong expertise in security monitoring, incident response, and log analysis, particularly in the context of LogRhythm and Azure Sentinel.Join our team and contribute to creating a secure...

  • Lead, Threat Detection

    4 weeks ago

    Doha, Qatar قطر للطاقة Full time

    **Company** QatarEnergy is a state-owned public corporation established byEmiri Decree No. 10 in 1974. It is responsible for all phases of the oiland gas industry in the State of Qatar.The principal activities of QatarEnergy, its subsidiaries and jointventures are the exploration, production, local and international saleof crude oil,natural gas and gas...

  • Senior SOC Engineer

    1 week ago

    Doha, Qatar Techpace Full time

    We are seeking a talented Tier 2 SOC Engineer to join our growing security operations team. As a Tier 2 SOC Engineer, you will be responsible for investigating and resolving security incidents, conducting forensic analysis, and providing technical support to Tier 1 engineers. You will collaborate with cross-functional teams to identify vulnerabilities,...

  • Senior Cyber Security Analyst Incident Response

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time

    AboutRole You would be part of theCyber Security Operations Center (SOC) & Incident Responseteam with an operational role to quickly identify respond to cyberincidents and protect against threats to our global infrastructure.This is a handson technical cyber security role with expertise inSecurity Operations Center and incident response and in the areasof...