System Support Coordinator
2 weeks ago
In this role, you will be responsible to maintain database in MSD system used by QR Corporate Customer Care and record assignments/re-assignments of cases, which includes (but not limited to) /Executive Management escalations, Social Media posts, Skytrax posts amongst other Admin tasks.
As part of your role, your responsibilities will be inclusive of, but not limited to the following:
- Prioritise assignments and registration of Social Media posts including escalations for higher management ensuring the cases are communicated and actioned by concerned in a timely manner.
- Update and maintain a record of escalations for Executive Management and Case Brief Reports Also, identify, register and compile vital reports received through various internal channels and ensure availability for the department/management information.
- Perform support related duties to run the department functions smoothly on a daily basis, handle a wide variety of situations and tasks involving the administrative function of the office and tactfully handle enquiries and refer to appropriate personnel/department.
- Independently manage multiple tasks and assigned projects whilst respecting deadlines and simultaneously ensuring the integrity of all information and data.
- Handle cases based on severity and respond to customers in a timely manner.
- Correctly, use tools/systems provided for investigation to assist line manager with early case closures.
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
Qualifications
**About you**
- Bachelor’s degree or equivalent with at least 2 years of job-related experience.
- Excellent command of English language.
- Have admin experience.
**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
**How to apply
-
System Support Coordinator
6 days ago
Doha, Qatar People Dynamics Full timeA multinational client in Qatar is hiring 4 System Support Coordinators on a 2 month renewable contract outsourced through People Dynamics: Job Role: Operates at 1st Level helpdesk and outstations for operational issues related to Company Automation & Systems **Responsibilities**: - Assign the system support team & represents first level Help Desk for...
-
Intellimatch Support Engineer
2 weeks ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for Intellimatch Support Engineer for our Qatar operations with the following terms & conditions. QUALIFICATIONS, EXPERIENCE Required Qualifications: - Bachelor’s degree in Information Technology. Required Experience: - Relevant experience minimum of 5+ years in Banking domain, especially on managing reconciliation...
-
Systems Engineer
2 weeks ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for Systems Engineer for our Qatar operations with the following terms & conditions. **REQUIREMENTS**: - A minimum of 8 years of relevant experience in Information, Communication and private and public Cloud Technologies (HyperV, RedHat, VMware, Security, Cloud management, etc.) - 3 to 5 yrs working experience on Vmware &...
-
Application Support Engineer
3 weeks ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for Application Support Engineer our Qatar operations with the following terms & conditions. JOB PURPOSE/SUMMARY QUALIFICATIONS, EXPERIENCE Required Qualifications: - Bachelor’s degree in Information Technology. Required Experience: - Relevant experience minimum of 5+ years in Banking and Merchant acquiring payment...
-
RPADeveloper & Support Engineer
5 days ago
Doha, Qatar Nair System Full time**We, Nair Systems,** are a QFC based, boutique leading edge technology consulting and professional services firm focusing on Digital Banking, Artificial Intelligence, Big Data & Data Analytics, Cyber Security, Blockchain and Cryptocurrency and Robotic Process Automation. **Nair Systems **is currently looking for **RPA Developer & Support Engineer **for our...
-
Security Systems Coordinator
20 hours ago
Doha, Qatar Qatar Airways Full time**About the role**: **As a Security Systems Coordinator, you will be responsible for helping us achieve this ambition**: - Conducts bilingual correspondence (Arabic, English) at group level and with external government and private stakeholders in relation with technical systems related matters. - Supports timely management of official letters, follows up...
-
Infrastructure Support
7 days ago
Doha, Qatar Nair System Full time**Nair Systems **is currently looking for **Infrastructure Support **for our **Qatar o**perations with the following terms & conditions. **Skills** Experience on active directory, Gpo, dns Nice to have: MS teams admin, Modern workplace, Azure virtual desktop, Intune and SCCM. should have 6-8 yrs experience **Joining time frame**:2 weeks (maximum 1...
-
Head of Insurance Support
5 days ago
Doha, Qatar Nair System Full timeWe are currently looking for **Head of Insurance Support **for one of its clients which is a leading Organizations in **Qatar **with the following terms and conditions. **KNOWLEDGE & EXPERIENCE**: - Bachelor’s Degree in any discipline, preferably management - Software development/management skills and coordination with internal IT department and external...
-
Learning Support Coordinator
2 weeks ago
Doha, Qatar Tariq Bin Ziad SchoolQatar Full time**Salary**: Competitive Salary, Fully Furnished Housing, No Tax, International Medical Insurance for Staff & Family, Life Insurance for Staff, Air Tickets, Luggage Assistance, Professional Development **Job type**: Full Time, Fixed Term **Start date**: August 2025 31 December 2024 **Job overview**: We are looking for a potential Learning Support...
-
Projects Coordinator
2 weeks ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for Projects coordinator for our Qatar operations with the following terms & conditions. **Skills**: - 3+ years of relevant professional experience with required educational qualifications. Terms and conditions Joining time frame: 2 weeks (maximum 1 month) Ability to commute/relocate: - Doha: Reliably commute or...
-
Engineering Systems Coordinator
7 days ago
Doha, Qatar Wood PLC Full timeCoordinate configuration, implementation and utilization of Aveva (PDMS / E3D / PDS / S3D) systems to support project and client requirements across the project lifecycle in workshare / distributed environment - Able to do Catalogues & Specs and capable of supporting user’s issues in E3D and PDMS modelling and drafting - Provide technical support and...
-
Sharepoint System Admins
2 weeks ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for SharePoint System Admins for our Qatar operations with the following terms & conditions. **Skills**: - Support and guidance of users, ensures SharePoint/EPM is running smoothly, updates/upgrades the software as necessary, and addresses and resolves any issues with the software performance. Experience with SSRS...
-
Desktop Support Engineer
2 weeks ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for Desktop Support for our Qatar operations with the following terms & conditions. Domain : Bank Terms and conditions Joining time frame: Immediate Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required) **Language**: - English (preferred)
-
Infrastructure Support or Supervisor
2 weeks ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for Infrastructure Support Or Supervisor for our Qatar operations with the following terms & conditions. Terms and conditions Joining time frame: 2 weeks (maximum 1 month) Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (preferred)
-
Intellimatch Support Engineer
1 week ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for Intellimatch Support Engineer for our Qatar operations with the following terms & conditions. QUALIFICATIONS, EXPERIENCE Required Qualifications: - Bachelor’s degree in Information Technology. Required Experience: Relevant experience minimum of 5+ years in Banking domain, especially on managing reconciliation...
-
Opics Consultant System Administrator
5 days ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for OPICS Consultant System Administrator for Qatar Skills & Experience: Configuring system to support the full lifecycle of treasury management activities, including cash management, liquidity management and risk management. Joining time frame: 2 weeks (maximum 1 month)
-
IT Desktop Support
3 weeks ago
Doha, Qatar Nair System Full time**Nair Systems is **currently looking for **IT Desktop Support (L1 Outsource Engineer)**for our **UAE **operations with the following terms & conditions. **Knowledge and Qualifications** **Experience**: Minimum 3 years of relevant professional experience in Hardware and Software Support, Desktop support, and Network, Operating Systems in an ERP...
-
Sales Support Coordinator
6 days ago
Doha, Qatar Vistas Global Full time**We are looking to hire a Sales Support Coordinator to join our dynamic team.** - Monitor Sales Lead to Convert queue and ensure timely processing of requests - Effectively communicate, assemble, and work with cross-functional teams for special requests - Identify and recommend system and process improvements - Perform user acceptance testing (UAT) in...
-
Intellimatch Support Engineer
2 weeks ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for Intellimatch Support Engineer for our Qatar operations with the following terms & conditions. QUALIFICATIONS, EXPERIENCE Required Qualifications: - Bachelor’s degree in Information Technology. Required Experience: Relevant experience minimum of 5+ years in Banking domain, especially on managing reconciliation...
-
System Azure Administrator for QAtar
2 weeks ago
Doha, Qatar Nair System Full timeNair Systems is currently looking for Azure Administrator for our Qatar operations with the following terms & conditions. Experience required. - Bachelor’s degree in computer science, Information Technology, or related field. - 4 to 7 years of experience as a Systems Administrator or similar role. - Strong Knowledge in Azure, M365 and Microsoft...