Head Barista

2 weeks ago

Doha, Qatar HK Trading and Restaurant Solutions Co. Full time

Head Barista/Supervisor

**Starting Salary**: QRA 5,000 (Full package / All in)

*Qatar local hiring only. Applications from outside of Qatar will not be contacted.

**Position Overview**:
We are seeking a highly skilled and experienced Head Barista/Supervisor to lead our coffee shop's barista team. The Head Barista/Supervisor will be responsible for overseeing daily operations, providing exceptional customer service, and ensuring the delivery of top-quality coffee beverages. This role requires strong leadership skills, a deep knowledge of coffee brewing techniques, and a passion for creating an outstanding coffee experience.

**Key Responsibilities**:

- **Supervise Barista Team**: Lead and manage a team of baristas, providing guidance, training, and motivation to ensure excellent performance and adherence to company standards.
- **Beverage Preparation**: Demonstrate expertise in crafting a wide range of coffee beverages, including espresso-based drinks, pour-over, and alternative brewing methods, while maintaining consistency and quality.
- **Customer Service**: Deliver exceptional customer service, engaging with customers to provide product recommendations, answer inquiries, and resolve any issues or complaints in a professional and efficient manner.
- **Inventory Management**: Monitor inventory levels of coffee beans, supplies, and equipment, placing orders as needed to maintain optimal stock levels while minimizing waste and ensuring freshness.
- **Quality Control**: Ensure that all beverages meet quality standards, conducting regular taste tests, monitoring brewing equipment performance, and implementing corrective measures when necessary.
- **Operational Efficiency**: Optimize workflow and productivity by developing efficient processes, organizing work schedules, and coordinating tasks to meet customer demands and maintain a smooth operation.
- **Training and Development**: Conduct training sessions to enhance baristas' knowledge and skills in coffee preparation techniques, customer service, and equipment operation, ensuring consistent quality across the team.
- **Health and Safety**: Maintain a clean and sanitary work environment, following health and safety guidelines, and ensuring compliance with local regulations.
- **Collaboration**: Collaborate with other departments, such as the kitchen or management team, to coordinate activities, resolve issues, and contribute to the overall success of the coffee shop.

**Qualifications**:

- Previous experience in a similar role, preferably as a head barista or supervisor in a coffee shop or specialty café.
- Extensive knowledge of coffee brewing techniques, including espresso, latte art, and manual brewing methods.
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
- Strong customer service orientation, with the ability to handle customer inquiries, complaints, and provide personalized recommendations.
- Proven organizational and multitasking abilities to manage daily operations effectively.
- Understanding of inventory management and the ability to maintain optimal stock levels.
- Familiarity with health and safety regulations related to food and beverage operations.
- Passion for coffee, with a continuous drive to stay updated on industry trends and innovations.
- Flexibility to work in a fast-paced environment, including weekends, evenings, and holidays as needed.

**Job Types**: Full-time, Permanent

**Salary**: From QAR5,000.00 per month

Application Question(s):

- In which country are you currently located?
- Which country are you from? (Nationality)
- What is your age right now?
- Do you have a valid Qatar ID?
- Have you been interviewed by our company before? Yes or No? If Yes, where?
- Have you read the minimum requirement and salary details that we are offering for this role? Yes or No?
- How soon can you join our company if you are selected for this position? Give number of days.
- Did you work as a Head Barista before in Qatar or any GCC country? Yes or No? If Yes, in which country is the coffeeshop or cafe located?

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