Specialist Rider Engagement
1 week ago
When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
- Role Summary
- This role will focus on the experience and engagement of the talabat riders across all cities Working closely with the local market, we want to drive engagement & great experience for the riders. In this role, you need to work a lot with our riders and with a number of different stakeholders while understanding data and building on insights to improve the rider experience.
- What’s On Your Plate?- The role is wide ranging, encompassing the efficient management of rider engagement activities through a range of projects including social events, sporting events, performance management, cultural change and corporate responsibility.-
- You will use a range of rider feedback to regularly update/inform activities, including our internally generated feedback-
- Analyze and recognize patterns in rider data (i.e. metrics such as employee survey results and labor turnover etc) to shape engagement activities, drive action through the line, maximize impact and evaluate success.-
- Build relationships and collaborate across the business to understand and meet rider engagement requirements, whilst providing high levels of internal customer service. You will partner with rider managers, 3PLs and line colleagues to understand, meet the employee engagement needs of differing business areas and minimize churn levels to mínimal.-
- Work closely with Delivery Hero and other regions to share and gain learnings-
- Work on partnerships in all markets to provide benefits for our riders while creating a valuable partnershipWhat Did We Order?- You have successfully completed a Bachelor’s or Master’s degree.-
- Preferably you gained 2+ years of work experience in high growth startups, tech companies, consulting or IB-
- Strong Excel and data management skills-
- SQL is a big plus-
- You are a doer and a free thinker. You accept and adapt constantly to change-
- Willing to question the status quo when needed-
- Team player. We are looking for someone who fits the team and the company culture-
- Make it happen attitude, where results are ensured to be achieved regardless of all the obstacles
-
Rider Quality Support
3 days ago
Doha, Qatar Talabat Full timeWhen you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...
-
Rider Quality Support
2 days ago
Doha, Qatar Talabat Full timeWhen you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...
-
Specialist People Operations
7 months ago
Doha, Qatar Talabat Full timeRole Summary - Associate People Operations will act as the HR point of contact for the entire Internal fleet, providing Human Resources support to logistics and coordinating all rider-related activities, and operations to secure efficiency and compliance with company policies. The role will be focused on supporting the People Operations team by the...
-
Specialist People Operations
7 months ago
Doha, Qatar Delivery Hero Full timeAbout the opportunity Associate People Operations will act as the HR point of contact for the entire Internal fleet, providing Human Resources support to logistics and coordinating all rider-related activities, and operations to secure efficiency and compliance with company policies. The role will be focused on supporting the People Operations team by the...
-
Supply Coordinator
1 month ago
Doha, Qatar Gulf Overseas HR Consultancy Full time**Key Responsibilities**: Performance Management: Oversee daily operations of 150 riders/drivers, tracking key metrics like Order Per Day, acceptance rate, and active hours. Compliance Monitoring: Ensure timely monitoring and renewal of critical documents such as Iyarra, Istimara, QID, and health certificates. Maintain organized documentation for compliance...
-
Student Engagement Coordinator
7 months ago
Doha, Qatar Northwestern University Full timeThe Student Engagement Coordinator will manage the distribution of student centered communications, departmental events in support of NU-Q students, and serve as the primary point of contact for NU-Q’s international students. Through communication efforts and direct student engagement, this individual will support the dissemination of information, build...
-
Kitchen Supervisor
1 week ago
Doha, Qatar Talabat Full timeWhat's On Your Plate? - The Kitchen Supervisor will have multiple responsibilities including but not limited to: - Supervise kitchen staff and check adherence to DHK SOPs.- Supervise the operations to ensure food safety practices are in place.- Coordinate with Partners for implementation of all SOPs.- Represent DHK in all Municipality Inspections.- Picking...
-
Employee Engagement
7 months ago
Doha, Qatar International Medical Company Full time**Key Responsibilities**: 1. Design and execute initiatives that promote employee involvement, motivation, and satisfaction. This includes organizing team-building activities, recognition programs. 2. Act as a point of contact for employees, providing guidance and support on various workplace issues. Address employee concerns, conflicts, and ensuring...
-
Media Specialist
2 months ago
Doha, Qatar Loft A Full timeWe are looking for an experienced and creative Media Specialist to join our team, focusing on social projects and initiatives within social organizations. The Media Specialist will develop, implement, and oversee media strategies to raise awareness, engage audiences, and promote the mission and activities of our social projects. Proficiency in both Arabic...
-
Social Media Specialist
3 days ago
Doha, Qatar Hair By Bilal Full timeSocial Media Specialist - 1000$-1200$ with housing - Needed for Qatar - A Social Media Specialist is responsible for creating and administering content on all social media platforms, such as Facebook, Instagram, and Twitter, to build an audience and ensure customer engagement. The Specialist may also monitor site metrics, respond to reader comments, and...
-
Marketing Specialist
2 weeks ago
Doha, Qatar AL AZIZIYA PHARMACY Full time**Hiring!** We are looking for a **Marketing Specialist**for **Al Aziziya Pharmacy.** The Marketing Specialist will play a key role in driving our pharmacy marketing initiatives, promoting the unique items, and ensuring consistent engagement with our target audiences. The Marketing Specialist will collaborate closely with internal teams and external...
-
Social Media Specialist
2 months ago
Doha, Qatar Lusail Homes Real Estate Full timeWe are seeking a creative and results-driven Social Media Specialist to join our team. The ideal candidate will manage our social media platforms, create engaging content, and develop strategies to enhance our online presence and engagement.
-
Memberships Specialist
1 month ago
Doha, Qatar In Q Enterprises Full timeThe Membership Specialist supports and oversees the planning, coordination, and implementation of various strategic initiatives and projects related to the work of the Memberships department. The Membership Specialist is responsible for developing, managing, and growing relationships with high-value members and patrons. This role involves creating...
-
Early Engagement
6 days ago
Doha, Qatar Baker Hughes Full time**As a member of our talent community, you will be amongst the first to get exclusive news about Baker Hughes, various cool projects we are working on, our employee success stories and new job opportunities you may be interested in.** **As a Field Services Specialist - Mechanical Heavy Duty Gas Turbine, you will be responsible for**: - Two-year Technical...
-
Social Media Specialist
1 week ago
Doha, Qatar Venture Gulf Engineering W.L.L Full timeA Social Media Specialist is **responsible for creating and administering content on all social media platforms, such as Facebook, Instagram, and Twitter, to build an audience and ensure customer engagement**. The Specialist may also monitor site metrics, respond to reader comments, and oversee creative design **Salary**: QAR2,500.00 - QAR3,500.00 per...
-
Alumni Engagement Specialist
6 days ago
Doha, Qatar University of Doha for Science and Technology Full timeThe beautiful and culturally progressive State of Qatar is home to the world-class post-secondary institution, University of Doha for Science and Technology (UDST). University of Doha for Science and Technology (UDST) is the first national applied University offering applied Bachelor’s degree and Master’s degree in addition to certificates and diplomas...
-
Beverage Specialist
4 months ago
Doha, Qatar Moka & Co. Full time**Job Advertisement: Beverage Specialist at Moka & Co.** **Position**: Beverage Specialist **Type**: Full-Time Moka & Co is immediately hiring passionate and beverage specialist With good basic salary and commission on sales **Key Responsibilities**: - Develop and implement sales strategies to promote Toschi Syrups in various markets. - Build and...
-
Communications Specialist
2 months ago
Doha, Qatar Loft A Full time**Job Summary**: We are seeking a dynamic and talented Communications Specialist with a background in hospitality to enhance our brand presence and elevate our engagement efforts. This role will involve managing communication strategies, and event coordination, ensuring effective outreach and promotion of our services to diverse audiences. **Key...
-
Data Specialist
7 months ago
Doha, Qatar The Hamilton International School Full time**Description** **Data Specialist** **Purpose of Role** The School Data Specialist is primarily responsible for managing MIS systems. With a key role in training staff to use the schools’ MIS. This role requires teamwork, good communication skills, the ability to act on your own initiative, attention to detail and an analytical and logical approach. The...
-
Talent Management Specialist
9 months ago
Doha, Qatar Linum Consult Full timeThe Role Talent Management Specialist - Doha, Qatar CLIENT Linum Consult’s client operates out of the Middle East. Due to continued growth, they are currently seeking a Talent Management Specialist to join their HR department in their Doha office. RESPONSIBILITIES - Researching, analysing, developing, and implementing the company’s Talent Management...