IT Administrator

6 months ago


Doha, Qatar Comfort IT Solutions Full time

**Key Responsibilities**:

- **IT Infrastructure Management**:

- Maintain and troubleshoot desktops, laptops, and peripherals.
- Administer servers, ensuring their proper functioning and security.
- Manage Active Directory, user accounts, and group policies.
- **File Share and Printers**:

- Oversee file share systems, ensuring data integrity and accessibility.
- Manage and troubleshoot networked printers and printing services.
- **ERP Coordination**:

- Collaborate with the ERP developer company to ensure seamless integration and functionality of the ERP system.
- Act as a liaison between the company and the ERP developer, conveying requirements and addressing issues.
- **Security and Backup**:

- Implement and maintain security measures to safeguard the company's IT assets.
- Establish and manage backup and recovery processes for critical data.
- **IT Support**:

- Provide technical support to employees, addressing hardware and software issues promptly.
- Troubleshoot and resolve IT-related problems reported by users.
- **Documentation**:

- Maintain documentation for IT processes, configurations, and troubleshooting steps.
- Keep an inventory of IT assets, licenses, and warranties.

**Required Skills**:

- **Technical Skills**:

- Proficiency in Windows operating systems (desktop and server).
- Experience with Active Directory management.
- Knowledge of networking concepts and protocols.
- Familiarity with file share systems and printers.
- **ERP Understanding**:

- Basic understanding of ERP systems and their integration with other business processes.
- Ability to communicate effectively with ERP developers to convey business requirements.
- **Problem-solving**:

- Strong analytical and problem-solving skills to diagnose and resolve IT issues.
- Ability to troubleshoot hardware, software, and network problems efficiently.
- **Communication**:

- Excellent communication skills to interact with employees and external vendors.
- Ability to convey technical information to non-technical users.
- **Organization and Documentation**:

- Strong organizational skills to manage multiple tasks and priorities.
- Ability to maintain accurate and up-to-date documentation.
- **Security Awareness**:

- Understanding of IT security principles and practices.
- Implementation of security measures to protect the company's IT assets.
- **ERP Collaboration**:

- Ability to understand business processes and requirements to effectively coordinate with ERP developers.
- Strong project management skills for ERP-related tasks.

**Salary**: QAR2,500.00 - QAR4,000.00 per month

**Education**:

- Diploma (required)

**Experience**:

- IT Support: 2 years (required)
- ERP System: 1 year (required)

**Language**:

- English (required)

License/Certification:

- CCNA/MCSE (required)

Ability to Commute:

- Doha (required)

Ability to Relocate:

- Doha: Relocate before starting work (required)



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