Linux Admin
2 days ago
Job Purpose Summary:
The incumbent is primarily responsible for leading the installation, monitoring and maintenance of the
ensure maximum security, operational continuity and contingency controls for every assigned system
platform
Essential Duties & Responsibilities by Dimensions:
A. Shareholder & Financial:
- Perform necessary system administration to support eChannels System Support operations and further
the
Group’s strategy.
- Implements KPI’s and best practices for leading the installation, monitoring, maintenance and support
of the main
- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste,
and optimise
benefits for the bank.
- Act within the limits of the powers delegated to the incumbent and delegate authority to the
respective staff and
monitor exercise of the same.
- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial
performance.
B. Customer (Internal & External):
and
hardware delivery, maintenance and support.
- To assist customers in all their queries on Bank’s product and seek solution to their requests.
- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units
to achieve
improvements in turn-around time.
- Build and maintain strong/effective relationships with related departments/units to achieve the
Group’s objectives.
- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk
when required.
C. Internal (Processes, Products, Regulatory):
service levels
(SLA).
- Guide the documentation for specific platforms’ procedures and guidelines for business continuity and
contingency
planning of the Group’s systems architecture within the overall contingency planning policy of the
Group; and check
daily outcomes.
- Direct the documentation for specific platforms’ procedures and guidelines for data and systems
security of the
Group’s main systems within the overall systems security policy of the Group; and check daily logs and
exceptions.
and
resources.
- Provide automated and documented procedures in order to support simplification of data centre
operations activity
for daily procedures and synchronization of backup site.
- Provide automated and documented scripts for backup and retention of data on external storage
within the backup
and retention policy of each main system.
- Execute change management procedures with version and backtrack control
- Provide guidance to the Manager, eChannels System Support in handling more complex jobs.
- Report to the Assistant Vice President (AVP), eChannels System Support for approvals of work and
prioritization of projects on hand. - Installation and upgrades of operating systems. - Continuous
Improvement: - Set examples by leading improvement initiatives through cross-functional teams
ensuring successes. - Identify and encourage people to adopt practices better than the industry
standard. - Continuously encourage and recognise the importance of thinking out-of-the-box within the
team. - Encourage, solicit and reward innovative ideas even in day-to-day issues
D. Learning & Knowledge:
- Possess in depth technical knowledge in operating systems of assigned main servers to provide a
convenient
platform for systems delivery, understanding the network and systems architecture to resolve any
business
disruption or inconvenience to the users that may critically impact the Group.
- Understand assigned systems’ internals, architecture and limitations in deciding on methods of
problem solving
which may impact overall resource availability and time to deliver changes. Perform careful analysis to
ensure
congruence with the Group’s long term planning and approved strategy.
ensure full
protection of software and data from un-authorized access or disruption of services.
- Proactively identify areas for professional development of self and undertake development activities.
- Seek out opportunities to remain current with all developments in professional field.
- Hold meetings with staff and assess their performance and your teams overall performance on a
regular basis.
- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team
members.
- Identify development opportunities and activities for staff and facilitate/coach them to improve their
effectives and
prepare them to assume greater responsibilities.
E. Legal, Regulatory, and Risk Framework Responsibilities:
- Comply with all applicable legal, regulatory and internal compliance requirements including, but not
limited to,
Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud
Control
Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
- Understand and effectively perform your role under the Three Lines of Defence principle to identify
measure,
monitor, manage and report
-
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