Facial Therapist

4 days ago

Doha, Qatar The Diplomatic Club Full time

**Section**:
The Diplomatic Club

**Department**:
Spa & Recreation

**Qualification**:
Advanced Diploma/Certification/Diploma in Beautician or related Hands-on training during certification course as well as on-the-job training is mandatory

**Experience**:
3 - 5 years working experience in a Beauty Centre/ Spa preferably as a Beautician/Facial therapist

**Skills**:
**_Physical Requirements:_**
- _Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods_
- _Ability to perform repetitive tasks with accuracy_
- _Ability to communicate effectively in English_
- Job Specific Competencies:_
- _Managing Relationships_
- _Managing Resources_
- _Manual Dexterity _
- _Knowledge of Facial & Skin care_
- General Competencies: _
- _Caring_
- _Communication_
- _Team work_
- _Achieving results_
- _Analysis and solutions_
- _Attention to detail_
- _Customer care_
- _Organization and order_
- _Planning and coordinating_
- _People management_
- _Greet clients as they step into the facility; take their inquiries and make them feel comfortable while they wait to be attended to, and ensure excellent customer experience._
- _Escort guests to and from treatment rooms._
- _To arrange workstation, treatment room appropriately and check with guest to ensure guest comfort and safety throughout service._
- _Conducting skin analysis_, _inquire about contraindications (e.g. allergies, high blood pressure, pregnancy), evaluate condition and advising clients on appropriate skin and facial care._
- _Provide a wide range of facial treatments _
- _Removing facial or body hair through waxing or electrolysis._
- _Lash and brow treatments._
- _To be organized with your day-to-day duties, including checking the appointment book regularly._
- _Recording and updating client records upon every visit._
- _Promoting and selling facial and skincare products_
- _Give clients useful advice about the products if they seek your opinion._
- _Keep up to date with current promotions and pricing for Recreation facilities & services & other Club facilities, to provide information to guests upon request, while maximizing every sales opportunities_
- _Should thank each guest upon departure, extend a return invitation and offer a pleasant parting comment; in a friendly and courteous manner_
- _Handles complaints in a polite and professional manner and resolves situations in favor of guests complete satisfaction_
- _Exhibit personal grooming, appearance and attitude in a manner, which will enhance the guests experience and satisfaction_
- _Must be able to multi-task and prioritize to ensure completion of all tasks in a timely manner._
- _To be aware of all safety and fire drill procedures and attend training conducted by the Training and the Engineering Departments_
- _Report any incidents, accidents or near misses following incident reporting procedure_
- _Perform all work-related requests made by the Recreation Manager, which may or might not be directly in the scope of work._

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